Customer Accounts Associate

Hybrid role - onsite 2 days in office, but flexible and negotiable - local candidates only

Pay : $22.50 per hour

Contract to permanent

Schedule :

Start Date : 06 / 24 / 2024

Estimated End Date : 12 / 27 / 2024

Job Summary : These 2 associates will be responsible for providing back-end administrative support to the Customer Accounts department.

Job Duties :

• Perform high volume tasks within branch facing platforms to aid in the timely execution of requests
• Reviews, maintains and services all customer account records
• Maintains records of accounts as required by regulatory bodies and departmental procedures
• Assist with high volume handling and mailing of checks
• Informs Supervisor or Customer Account Associate III of potential problems or status of high-risk accounts and situations
• May perform other duties or responsibilities as assigned

Expectations :

This role is very high volume. Each associate will be required to process at least 20 items per hour.

Qualifications :

• At least 2 years of recent experience in a high volume processing / data entry role
• Professional and clear written and verbal communication skills; ability to use proper grammar and spelling at all times
• Strong attention to detail
• Strong follow-up skills
• Ability to navigate through numerous systems at once
• Team player - willing to jump in to help others once they are finished with their own tasks
• Proficient with Microsoft Office products (Word, Outlook, basic Excel)

Education : Minimum of a High School Diploma or equivalent, Bachelor's Degree is a plus

Required Skills : VERY PROFESSIONAL

VERY PROFESSIONAL

DETAIL ORIENTED

MICROSOFT OFFICE

FINANCIAL SERVICES

ACCOUNTS PROCESSING

EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS

of Positions : 2

Location : St. Petersburg, FL

St. Petersburg, FL

Last updated : 2024-06-24