Rich Ford is Hiring an Auto Service Advisors, Writers, $60,000 - $100,000 Plus! Near Albuquerque, NM
8601 Lomas Blvd. N.E., Albuquerque, NM 87112 Automotive Service Advisor / Writer Feel stuck in your current role, come accelerate your earnings and take control of how much you earn!Commission Based Pay - EASY MONEY - 130 cars per day! Great Benefits! Mental Health and Wellness InsuranceEarn from $60,000 - $100,000 Plus! This job has huge potential upside, please apply!Monthly Bonuses!Excellent, efficient Techs keep the service drive flowing!3000 Service Repair Orders per Month!4.7 Tech per Advisor!5-day work week with rotating SaturdaysExperience PreferredFactory Training Teaching You How to Upsell!We have the most Ford Senior Master Techs in New Mexico!We like to make Great Hires who turn in to Future Retires!Rich Ford is hiring now for a Service Advisor / Writer. Due to increasing customer demand, we need to add to our Service Advisor team immediately. If you want to start your career with a successful dealership group that you can call home, join today! We value our employees and invest in their success.Rich Ford is in the top 50 dealerships in the nation, and the go-to spot for new vehicles, great service, and more in the Albuquerque area. Our goal is to provide the best possible service to our customers and make sure your experience is second to none. We have been proud to support New Mexico and local New Mexico businesses for over 60 years. Beyond building communities, we enjoy working with great businesses throughout the region!We Offer
Competitive pay plan!
Earn from $60,000 - $100,000 Plus! This job has huge potential upside, please apply!
Monthly Bonuses!
3000 Service Repair Orders per Month!
4.7 Tech per Advisor!
Excellent, efficient Techs keep the service drive flowing!
5-day work week with rotating Saturdays
Medical, Dental, and Vision insurance
Mental Health and Wellness insurance
401(k)
Paid vacation
Closed on Sundays!
Career advancement opportunities
Let's Talk If You
Are reasonably proactive when it comes to people and doing the right thing (focused on accuracy and being neat)
Have the ability to 'read' people and situations effectively and the willingness to be empathetic
Enjoy influencing people and taking difficult situations and converting them to a more civil and friendly atmosphere
Are good at facilitating information and transferring conversations/data from one source to another
Like a rapid and high variety work environment with the natural skill set to multitask
Are self-sufficient and willing to finish the job at hand (although not micromanaging all work, making sure your responsibilities are complete)
Show loyalty to people who earn your trust, and enjoy situations that involve more 'people' than 'data'
Are optimistic, socially outgoing, and comfortable in team situations (willing to step in to help lead when required and share knowledge)
IF THIS SOUNDS LIKE YOU, see the job description and expectations below.Responsibilities - Service Advisor
Schedule service appointments with customers
Greet customers and make them feel welcome!
Work with customer and technician to identify required services using vehicle’s service history
Advise customers on necessary/suggested services and costs
Notify customers of any special advertised services to take advantage of
Compute the cost of replacement parts and labor to restore the vehicle to the condition specified by the customer
Address customer’s questions and needs promptly and professionally
Ensure comprehensive pre-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
Review results of customer satisfaction surveys with the service manager
Establish long-term positive relationships with customers
Meet the dealership’s standards for repair/order production
Qualifications/Requirements - Service Advisor
Service Advisor experience is preferred but not required
Good customer service skills
Must be a team player
Valid driver’s license
Please upload your resume. Completing the online assessment will grant you priority approval!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.