• Manages all major information systems of the Development Office for fundraising and accounting purposes.
• Manages the accurate recording of all private contributions, grants, bequests, pledges, stock/property donations, special event revenue, and other contributions in compliance with fundraising industry standards and as required by law to ensure a clean and consistent data system for fundraising, reporting, auditing, and donor stewardship activities.
• Manages the donor acknowledgement system for providing timely and accurate acknowledgements of all donor support in compliance with fundraising industry standards and as required by law, including creating annual gift statements for designated donors to use for tax reporting purposes.
• Manages the process for providing comprehensive, timely, and accurate constituent data lists to guide gift solicitation efforts, including direct mail campaigns, Literary Circle level ($500 ) annual support, major gifts ($5,000 ), online donations, and other constituent-related communications and activities.
• Manages the payment portal system (Blackbaud Merchant Services) to ensure timely and accurate disbursement of funds generated through online giving.
• Manages the process for collecting and analyzing donor metrics in order to support the strategic planning efforts of the Richland Library Friends and Foundation, including tracking annual donor growth, donor retention, and new donor acquisition rates, as needed to further their mission.
• Employs constituent data analysis, data mining and reporting techniques, and other research/analysis tools to help determine and assess donor giving history and future prospective behaviors in an effort to deepen donor engagement and advance the work of the fundraising team.
• Serves as prospect researcher and campaign coordinator for special fundraising campaigns of the Richland Library Friends and Foundation, coordinating management of prospects assigned to staff and Board leadership for the campaign, managing the day-to-day operations of the campaign, and providing timely and accurate campaign records and reports as needed.
• Manages the Development Office’s use of the Library’s accounting software (Munis) to include preparing development-related reports and other information for annual financial audits and year-end financial reconciliations requested by the Finance Office, and initiating purchases and payments for goods and services.
• Manages the Development Office’s donor recognition tracking system (RiseVision) using annual gift data collected from Raiser’s Edge.
• Coordinates with the Development Director to prepare agendas, action items, Board packets, Board manuals, and other information needed to support the efforts of the Richland Library Friends and Foundation Board and its various committees, to include attending meetings and recording, preparing, and maintaining meeting minutes as needed.
• Composes development-related messaging, including donor correspondence, reports, and other documents, and proofreads and edits letters and other documents composed by other department staff members to ensure accuracy and promote effectiveness.
• Maintains a high level of confidentiality in all areas as appropriate.
• Follows organizational, county, and public health and safety guidelines and protocols; performs job functions in a safe manner and reports all safety hazards per established policies and procedures.
• Attends and participates in committee, staff, and professional group meetings, including evening or weekend meetings; stays current on new trends and best practices.
• Engages, encourages, and assists diverse customers of the Library in a welcoming, professional, and respectful manner; learns the Richland Library’s Customer Engagement Standards and consistently provides a high level of customer service to all internal and external customers.
• Assists with special projects as needed.

Bachelor’s degree and three (3) years of professional experience or an equivalent combination of education, certification, training, and/or experience.

Advanced experience in database management (preferably Raiser’s Edge), data-driven research and analysis, end-user training, and payment portal management.

Where: Richland Library Main, 1431 Assembly Street, Columbia, SC 29201

Salary: $1,612.50 bi-weekly plus excellent benefits.

Hours: 37.5 hours per week to include occasional evenings and/or weekends: Monday - Friday 9:00 am - 5:30 pm

Job Role & Level: P1; Pay Grade & Salary Band: 5; FLSA Status: Exempt

** Richland Library may change location and schedule of any library job.

Deadline: Open Until Filled. However, we reserve the right to close this posting without notice. We encourage applicants to apply as soon as possible.

No phone calls and/or in person inquiries regarding status of applications. Applicants selected for interview will be contacted by phone.

Richland Library is a vibrant, contemporary organization that provides resources and information that advance the Midlands. Offering state-of-the-art technology, a great variety of literary and cultural programs and 12 bustling facilities located throughout the county, Richland Library offers a truly customized, modern library experience for residents and visitors alike.

The Richland Library is an award-winning, forward-thinking public library system because of our exceptional, diverse staff, who are passionate about serving our community. Be a part of our team and help us to continue to fulfill our mission to help our customers learn, create and share.

We are guided by our shared Vision: “to enhance the quality of life for our entire community”; and by strategic objectives including advancing our community, having an engaged staff who make a significant positive difference, and enhancing the experience and outcomes of customers who interact with Richland Library.

We are an equal opportunity employer; we consider all qualified candidates without regards to race, color, sex (to include pregnancy, childbirth, and all related medical conditions), religion or belief, gender identity, sexual orientation, national origin, age, genetic information, disability, military or veteran status, marital status, or any basis prohibited by federal, state or local law. The Library also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. Please indicate if you need assistance completing any forms or to otherwise participate in the application process.