RICHMOND RESIDENTIAL SERVICES, INCORPORATED

JOB DESCRIPTION

TITLE: Team Case Manager

REPORTS TO: Program Supervisor/Director

LAST UPDATED: April/2024

STATUS & SALARY: Non-Exempt, Hourly: $21.00 per hour depending on experience.

This position is eligible for a sign-on bonus of $1000 (with stipulations).

RRSI offers a shift differential of $1.50 per hour (in addition to the hourly base rate) for all hours worked from 4P to 7A.

GENERAL STATEMENT OF RESPONSIBILITIES :

Provides case management support for adults with intellectual disabilities living in community-based settings. Will provide some direct care and other risk management functions according to the need presented. Supports Program Supervisors/Directors to enhance the quality of care through individual choice in accordance with the agency’s mission. Performs duties with focus on person-centered services, choice, discretion, risk-management and attention to detail in accordance with the agency’s mission.

Receives supervision from Program Supervisors/Directors, who provide specific and general assignments and review work as appropriate in terms of final results.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

1. Manages a case load of 7-10 individuals to complete quarterly reports, plan updates, fall risk plans/assessments, annual paperwork, support instructions, and assessment updates as needed.

2. Maintains the electronic health care record for individuals assigned to ensure that all data is uploaded into the EHR system.

3. Provides support at annual meetings, client care specific meetings, and supports the completion of root cause analysis for individuals on assigned caseloads.

4. Provides some direct care support to individuals at assigned programs when not engaged in case management duties. This may include support for medical appointments, community activities, and/or DSP coverage in assigned programs.

5. Will participate in On-Call responsibilities for assigned RRSI Director, Team, and respond to individual care needs and or critical staffing issues as needed.

6. Provides oversight for assigned program health appointment and records system.

7. Professionally communicates and advocates for clients in accordance with RRSI Code of Ethics and all applicable DBHDS and Human Rights regulations.

8. Assists assigned Program Supervisor/Director with maintaining compliance for all DBHDS Licensing standards and Human Rights compliance.

9. Performs other related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge: Strong knowledge of intellectual disability concepts, principles of normalization, and independent living needs of adults with intellectual and/or developmental disabilities. Knowledge and commitment to person-centered thinking, ability to make individual choices, and positive behavioral support. Knowledge of current DBHDS standards for person-centered supports, risk management strategies, and behavioral management competencies as outlined by DBHDS.

Skill: Excellent communication skills to communicate effectively in written and oral form. Effective organizational and time management skills. Computer skills, with a high level of proficiency in database programs and attention to detail to maintain accurate recordkeeping. Working knowledge of other primary Microsoft Office programs. Safe operation of a passenger vehicle.