The Registrar/Discharge Clerk accurately registers, discharges, and admits patients treated in the Emergency Department. She/he will record all pertinent patient information i.e. demographic, insurance, and verifies all information in an accurate and timely manner while maintaining control logs. She/he will be responsible to collect patient co-insurance deductible, copays, any other payments related to their visit or hospital stay as needed, including timely notification of admissions, death notifications via Fax or electronically. She/he will obtain signatures/consents face to face or while doing bedside registration/and complete all appropriate forms as needed to complete the registration process.
Required Experience:
-Excellent communication and customer service skills required.
-Proficiency with computers (must pass test demonstrating basic knowledge of MS Office 2007 Word/Excel, as well as previousexperience with hospital mainframe systems, including various web-based insurance sites.
-Knowledge and previous experience with insurance verification and registration most preferably in the medical setting required.
-Previous experience working in the medical field preferred.
-Previous experience and ability to register patients by bedside registration experience preferred.
-Strong computer skills; knowledge/experience with hospital mainframe /EMR systems preferred.
-Experience with web-based insurance verification systems required.
-Point of service/cash collection experience preferred.
-Experience with high patient volume/diversified patient population.
-Demonstrates professionalism in dealing with patients, family members, and co-workers alike. Works well under pressure.
-Typing speed of at least 40 wpm.
Education Requirements:
-HS Diploma/GED required; some College courses preferred.
-Computer proficiency required.
Computer/Equipment Skills:
-Hospital mainframe systems/insurance verification programs (web based included) preferred.
-Knowledge and proficiency with MS programs required (Word & Excel 2007).
-Web-based insurance verification experience a MUST.
Salary Range: $23,288/hr - $24.558/hr
Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.