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Looking to TradeUP to a Dispatch/ Customer Service Role! Ridge Air in Panama City, FL is now hiring! Earn unlimited commission, experience and work with a great team! Can you be in a recession resistant, truly essential business and use your excellent customer service skills to help provide top notch customer experience?
Yes, you can.
Job Summary
You will be responsible for quickly answering inbound calls from existing and potentially new customers. You will use your experience and training to ensure that these customers are set up with appointments with the right technician at the right time for the customer and the business thru high quality interactions. You will use your empathy skills to show our customers how important their issue is to our team and resolve their concerns. You will also be responsible for educating customers on what to expect from our services and offerings such as membership plans.
In addition to inbound calls, you will also be responsible for making outbound calls to existing customers. These interactions will ensure our customers are well informed of opportunities going on within the company such as: upcoming appointments and deals, as well as setting up new appointments for customers with membership plans, etc.
Our team will train you on business knowledge, processes, and suggested verbiage to ensure you are successful. You’ll be responsible for customer service metrics such as quality interactions, booking appointments, and setting up new membership plans. Your team leader will provide coaching and training to ensure you have all the tools you need to be a top-notch teammate!
That is a lot! So, to do all of this, you bring a balance of experience with providing great customer service along with a competitive spirit to drive the business forward with new bookings and memberships. You enjoy solving problems and conveying your willingness to assist over the phone.
Interested? This role will be filled soon, so read on and if you qualify and have passion to excel – let us know!
Responsibilities:
Qualifications:
Additional:
Full Time
$33k-41k (estimate)
06/21/2024
06/19/2025
The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Communication Skills, Empathy, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.