POSITION SUMMARY: Responsible for delivering person centered care based on the needs and interests of residents and members while preserving their dignity and quality of life.

ESSENTIAL FUNCTIONS:

• Assist residents with activities of daily living which include, but are not limited to, personal hygiene, bathing, dressing, transporting, and transfers.

• Assists residents with dining to include escorting, transferring, order taking, serving, feeding, meal preparation, and clean up.

• Assist with housekeeping services, including but not limited to, bed making, trash removal, laundry, room and bathroom cleaning as needed, and requests from residents.

• Leads and assists with life enrichment activities with guidance and support from Life Enrichment Leaders and Supervisors. May include, but is not limited to, activities, craft/game groups, life skills, daily pleasures, and one on one interaction.

• Escort residents to scheduled programming. Could participate in outings and/or day trips. Encourages daily participating in scheduled programming.

• Take and record vital signs and weights as ordered or required by regulations.

• Participates in and attends all in-service training and education programs as scheduled.

• Other duties as assigned.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.

• Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of work and to provide the supervisor with actionable, accurate data.

• Initiative – Is self-motivated and personally competitive. Wants to achieve for the good of the Company and the team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to the supervisor on an ongoing basis.

• Flexibility – The ability to adapt to changing conditions on the fly. The ability to navigate obstacles with ease and professionalism.

• Interpersonal Skills – Focuses on solving conflict, not blaming; listens to other without interrupting; keeps emotions under control; remains open to ideas and tries new things

• Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion.

• Professionalism – Ensures service is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly.

• Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds the Company’s Guiding Principles:

o People First, Always

o We Exist to Serve our Members

o We Have a Responsibility to be Full

Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• This position is very active and requires frequent standing, walking, bending, kneeling, stooping and climbing.

• This position will be required to lift or carry weight up to 50 lbs. and ability to push up to 250 pounds independently.

• The individual must use proper body mechanics to assist residents in their daily living.

• This position regularly requires long hours and frequent night and weekend work.

TRAVEL: No travel is expected although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• State Certification as a Nursing Assistant

• Certification in CPR, AED, and First Aid

• High school diploma or GED

• Two years’ experience in a similar healthcare position preferred.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to read, write, speak and understand English fluently.

• Ability to meet or exceed the company’s attendance and punctuality standards.

• Ability to use Electronic Records and miscellaneous software and office equipment.

• Ability to understand and follow directions as given.

• Ability to work with minimal supervision.

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