You haven't searched anything yet.
Job Functions
1. Provides direct supervision of the Customer Service Representative staff, creating a positive first impression and serving as an informational and / or wayfinding resource for patients and other guests at Ridgeview in alignment with Ridgeview’s You Matter Here brand promise.
2. Responsible for recruiting, interviewing, placement, scheduling, training, retention, recognition, reporting and education requirements of Ridgeview volunteers.
3. Assures proper screening, competency processes and complete documentation for all volunteers.
4. Maintains effective communication and working relationships with organization’s leaders and staff to match needs while maximizing volunteer experiences.
5. Supervises Volunteer Services staff by overseeing the recruiting, selecting, hiring and orienting qualified individuals.
Evaluates staff performance in an accurate, consistent, objective and timely manner. Develops a cohesive Volunteer Services department committed to service quality to all customers.
6. Reviews and monitors applicable policies and procedures. As assigned, ensures compliance with local, state and federal regulatory agency standards.
7. Manages Waconia Campus Gift Shop operations.
8. Maintains competencies and / or knowledge in accordance with scope and responsibility of the position.
9. Performs other duties as assigned.
Last updated : 2024-05-12
Full Time
Skilled Nursing Services & Residential Care
$81k-105k (estimate)
05/13/2024
06/21/2024
cp.duluth.us
Spring Park, MN
<25
Skilled Nursing Services & Residential Care
The job skills required for Customer service supervisor include Customer Service, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service supervisor positions, which can be used as a reference in future career path planning. As a Customer service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service supervisor. You can explore the career advancement for a Customer service supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
04/06/2022: New Haven, CT
Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
03/09/2022: Savannah, GA
Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
03/22/2022: Lafayette, LA
Perform annual reviews, appraisals and performance management reviews for the customer service staff.
04/02/2022: Racine, WI
Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/28/2022: Durham, NC
The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
02/11/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Customer Service Supervisor.