Purpose of Job

This position is responsible for the coordination and overall support of the Emergency Medical Services department and members of the Ambulance staff.

Job Functions

• Provides administrative support for meetings, answers and screens calls, and composes routine correspondence.
• Coordinates all ambulance license requirements and acts as a department liaison with the Emergency Medical Services Regulatory Board (EMSRB)
• Coordinates external contracts and / or accounts including but not limited to CAD, EMD, HealthEMS, Relias Live, EMSeSchedule, and Galls.
• Coordinates special events by taking requests, preparing quotes, assuring the availability of resources, and oversees ambulance special events calendars.
• Coordinates department education and acts as a liaison with Emergency Medical Technical Institute (EMTI)
• Maintains staff training records and other license requirements.
• Coordinates employee / department timecards and acts as the department liaison with HR.
• Maintains uniform stock, manages accounts, and the ordering process
• Assists with fleet management including mileage documentation, managing PM, coordinating service and repairs
• Assists in managing scheduling software and schedules as directed
• Drafts correspondence as directed to both internal and external stakeholders
• Maintains employee webpage and manages content
• Creates reports and visual aids as directed, covering numerous performance metrics
• Assists in reconciling PCRs to increase efficiencies in the coding and billing processes
• Performs other duties as assigned.

Minimum Education / Work Experience

• High school graduate or equivalent
• 3 years of experience working as an administrative assistant or related experience

License / Certifications

Paramedic, EMT or EMR Certification preferred

Link to Employee Health Physical Demands

Last updated : 2024-06-20