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Office Coordinator
Right At Home Miami, FL
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$52k-67k (estimate)
Full Time 4 Days Ago
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Right At Home is Hiring an Office Coordinator Near Miami, FL

Job description
MUST INCLUDE COVER LETTER OR APPLICATION WILL NOT BE CONSIDERED...
Are you a passionate person who loves helping people? Then, we are looking for you! If this sounds like you, continue reading!
Right at Home provides in-home care for seniors and disabled adults. Our mission is to improve the quality of life for those we serve. The company will be based in Miami, Florida and will cover the following areas: South Miami, Homestead, Key West, Key Largo, Marathon, Summerland Key, Tavernier, Big Pine Key & Islamorada, FL.
We are currently looking for a creative, enthusiastic, and bilingual Office Coordinator to oversee the day-to-day activities of the office and help organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. The candidate will be expected to answer the telephone, greet caregivers/clients/guests, assist with recruiting, and other office functions.
ESSENTIAL FUNCTIONS
OFFICE TASKS
  • Answers the telephone, directs calls, and takes messages using good telephone techniques
  • Greets and assists everyone who comes into the office in a professional and courteous manner
  • Assists candidates with their work application as needed
  • Prepares new hires orientation packets, new client homecare record folders (Green folders), and agency information packets
  • Prepares Personal Protective Equipment (PPE) for new hires & active employees (gloves, masks, hand sanitizers)
  • Update employee documents as needed in Wellsky, conduct compliance phone calls
  • Provides assistance to Staffing Coordinator in the daily missed clock in/outs utilizing troubleshoot techniques
  • Data entry into WellSky of all conversations of applicants, new hires, prospective clients, current clients, and referral sources
  • Handles incoming faxes as directed
  • Coordinate with IT department on all office equipment
  • Responds to emails in a timely manner
  • Manages birthday and other occasion card distribution for clients and caregivers
  • Provides support to all team members as needed
  • Remain updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals and reviewing of industry publications
  • Participate actively in the planning and execution of company events
  • Ensure filing systems are maintained and current
  • Establish and monitor procedures for record keeping
  • Ensure security, integrity and confidentiality of data
  • Monitor and maintain office supplies inventory
  • Handle customer inquiries and complaints
  • Manage internal staff relations
  • Maintain a safe and secure working environment
  • Remain updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals and reviewing of industry publications
  • Point person for maintenance, mailing, shipping, supplies, equipment, bills, and completing errands
HR & RECRUITING TASKS
Recruitment:
  • Complete phone screening for the new caregiver and RN applicants
  • Schedule interviews for the new caregiver and RN applicants
  • Set up applicants in MyCNAJobs.com
  • Update job postings and do audits of other open job vacancies
  • Set up all new hires in Clearcare
Hiring
  • Discuss the job offers with caregiver and RN candidates
  • Handle all BGC requests
  • Create monitoring and adverse letters with BGC findings
  • Complete all reference checks on potential hires
Personnel Files
  • Lead the internal audit and send out reminders to the team
  • Handle file maintenance and documentation management
Reports
  • Report weekly and monthly recruitment reports
  • Keep track of all monthly attendance
  • Other requested reports as needed
Employee Benefits
  • Assist new employees with Insurance enrollment
  • Assist in conducting performance evaluations quarterly for caregivers
Retention Programs
  • Conduct Right at Home University and HCP training
  • Monitor the employee referral bonus program and suggest other retention programs
  • Send and track Google Reviews
Other HR Admin tasks
  • Complete employee verification
  • Answer all payroll questions regarding PTO and taxes
  • Complete WOTC
  • Manage the payroll calendar and Isolved instructions
  • Update bank account and tax information for current employees
  • Conduct exit interviews
  • Keep track of employee birthdays and anniversaries
  • Send out text messages for caregiver and office events
INSIDE SALES & MARKETING
  • Build a rapport with agencies/facilities to increase referrals.
  • Required to complete 5-10 sales touches per week and report the results during the weekly team and marketing meetings
  • Responsible for the completion of all required documentation including tracking sheets, KPIs, and document reporting
  • Required to do follow-up calls with key referral sources and families requesting the use of Right at Home services and report the results during the weekly team and marketing meetings.
  • Devise marketing strategies with the goal of growing awareness of Right at Home services and increasing sales, demonstrated by growth in hours served and number of clients on service
  • Plan, organize and execute marketing and sales plans
  • Keep an accurate record of the daily schedule and referral sources you come in contact with
  • Work closely with office staff to create a seamless system
  • Generate leads and drive sales through contact with discharge planners and other health care providers to communicate and present agency information regarding home care service
NON-ESSENTIAL FUNCTIONS
  • Promotes agency to the community, participating in community programs with other professionals.
  • Represent the agency before the public as required.
  • The position will start off remote but in-office hours will be required once the office opens up
  • Other duties as assigned
REQUIREMENTS
  • Proven experience as Office Coordinator or in a similar role
  • Experience in customer service
  • Knowledge of common medical terminology
  • Excellent communication and interpersonal skills
  • Organized with the ability to prioritize and multitask
  • Reliable with patience and professionalism
  • Bilingual in English and Spanish
  • College degree; BSc/Ba in business administration or relevant field is a plus
  • RN, BSN, or Nursing degree or certification is a plus
MUST INCLUDE COVER LETTER OR APPLICATION WILL NOT BE CONSIDERED
Job Types: Full-time, Part-time, Contract, Temporary, Internship
Pay: $15.00 - $25.00 per hour
Benefits:
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
Schedule:
  • 4 hour shift
  • 8 hour shift
  • Monday to Friday
Application Question(s):
  • Do you have experience in home healthcare?
Education:
  • Bachelor's (Required)
Ability to Relocate:
  • Palmetto Bay, FL 33157: Relocate before starting work (Required)
Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$52k-67k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

07/13/2024

WEBSITE

rightathome.net

HEADQUARTERS

RANCHO CUCAMONGA, CA

SIZE

200 - 500

FOUNDED

2003

CEO

TERRY N JEFFERS

REVENUE

$10M - $50M

INDUSTRY

Social & Legal Services

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About Right At Home

Aging has never been easy. The challenges that come as years increase can be straining on both the aging individual and their loved ones as well. As a person begins to age, family members are often called on to help with everyday tasks that have grown challenging. RightCare is our comprehensive approach to delivering the care your loved one needs. It starts by having the right people delivering the right services the right way. From the moment you call, we will work to understand your family's needs and listen to your concerns. We will create a custom care plan specifically for your loved one ...based on a thorough needs assessment. As your loved one receives care, we will stay in contact with you, keeping you updated on the care we are providing and how your loved one is doing. With our personalized care plans, managed by professionals, your loved one will always get the care they need. Right Approach-This is HOW we meet our clients needs. Building strong relationships with our clients and caregivers is a cornerstone of the RightApproach. As we work with seniors and their families we constantly monitor and assess the care each client receives from the needs assessment and care plan developed during the initial home consultation to weekly customer rounding calls by our care coordinator to third party monitoring by Home Care Pulse. We believe in comprehensive supervision of caregivers, continuous communication with clients and the careful matching of client and caregiver. Right at Home offers caregiving services for almost any family and practically any situation. Our in-home care lets loved ones enjoy healthy lives in the comfort of a familiar environment. We tailor our care to your unique situation through a Custom Care Plan. More
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The following is the career advancement route for Office Coordinator positions, which can be used as a reference in future career path planning. As an Office Coordinator, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Coordinator. You can explore the career advancement for an Office Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming an Office Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Office Coordinator job description and responsibilities

Office Coordinators perform a number of administrative support and customer service tasks to ensure efficient operation of their office environment.

01/31/2022: Pittsfield, MA

Developed communication skills help office coordinators provide excellent service to customers and support to employees.

01/29/2022: Muskegon, MI

Also known as an office supervisor, the office coordinator ensures that administrative tasks are completed and that employees are supported with supplies or documentation needed.

12/12/2021: High Point, NC

An office coordinator assists the accounting department with monthly reconciliations, keeps track of all office expenditures and maintain monthly rents and service contracts for the office.

12/23/2021: Corpus Christi, TX

Performing daily administrative activities of office operations such as managing filing systems and Updating paperwork.

12/27/2021: New London, CT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Office Coordinator jobs

When office coordinators accept roles with new employers, they usually receive more training.

02/15/2022: Clearwater, FL

Extremely possess the good listening ability.

02/08/2022: Saint Louis, MO

Always Be Available as a Mentor.

12/09/2021: Killeen, TX

A good office coordinator should be able to delegate work based on the strengths of each team member.

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Step 3: View the best colleges and universities for Office Coordinator.

Butler University
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