125 Manager of Partner Success (Midwest) Jobs in Chicago, IL
Right at School is Hiring a Manager of Partner Success (Midwest) Near Chicago, IL
About the Role:We are seeking a Partner Success Manager to play a pivotal role in executing our mission by fostering strong relationships with senior district leaders, uncovering new opportunities for growth, and driving revenue expansion within districts. The successful candidate is a self- starter, passionate about developing deep and wide relationships, making an impact with students, and cross-collaboration with teams, with proven experience in customer success, contract management and data-driven strategic sales. You will work cross-functionally, collaborating with multiple teams to cultivate partnerships, identify upsell opportunities, and ensure the success and satisfaction of our partner schools.
To be successful in this role, you will need to leverage data and relationships to drive growth, collaborate with cross-functional teams and demonstrate a curious and driven mindset to foster effective customer partnerships and create dynamic growth strategies.
You will report directly to the Director of Partner Success.
What You'll Do and Achieve:
- Develop and maintain strong relationships with senior district leaders to understand their needs and position Right At School's expanded offerings effectively.
- Attend state conferences and partner events to engage in strategic efforts to establish and build relationships, grow the expansion pipeline, and secure renewals.
- Identify cross-sell and upsell opportunities to grow the overall book of business and maximize revenue while achieving or exceeding individual revenue goals and quotas.
- Aggregate and synthesize outcome data from districts, including enrollment growth revenue generated, success stories, and other relevant metrics.
- Support contract management efforts by negotiating, creating, and executing contract renewals as needed, ensuring timely reregistration and alignment with contract terms.
- Effectively utilize CRM systems to manage tasks, events, and forecasts accurately and efficiently.
- Collaborate with regional teams and marketing to create enrollment growth strategies, including onsite events, community engagement, and referrals.
- Engage with sales, product, and leadership teams in focused cross-functional collaboration to communicate quarterly forecasting, provide product feedback, and enhance the overall customer experience.
- Provide collaborative support by working closely with the Regional Vice President and Regional Manager to streamline communication, strategy, and support for shared district partners.
- Collaborate to plan a tiered partnership support model, including regular meetings with district leadership, board presentations, and ongoing communication with principals.
- Additional responsibilities as directed by leadership
- Bachelor's degree in Education, Business Administration or related field.
- 5 years in customer success preferably in the education or B2B sector or education administration.
- Strong communication, negotiation, and relationship building skills.
- Ability to analyze data, identify trends, and make data driven decisions.
- Experience with CRM systems and proficiency in Google Suite
- Willingness to travel as needed (25-40% estimated).
- We offer competitive compensation, benefits and other flex perks
- We offer expecting parents leave options to increase the ability of families to balance the needs of work and home.
- Free childcare! Enroll your eligible children in any Right At School after school program tuition-free so that you can focus on your career knowing your children are in good hands!
- Options for planning your future: 401K offered to all employees after six months of employment as well as coaching and guidance from certified financial coaches.
- An online and mobile HR platform where you can access your info with easy-to-use tech 24/7.
- A work environment that is diverse, inclusive and welcoming to all!
Job Summary
Full Time
Education & Training Services
$119k-161k (estimate)
06/07/2024
12/02/2024
rightatschool.com
ARCADIA, CA
25 - 50
2011
<$5M
Education & Training Services
Related Companies
About Right at School
Recently named to Inc. 5000 for the third year in a row, Right At School is passionate about providing a wide range of exceptional and affordable enrichment and child care programs before, during and after school to as many students, parents and schools as possible. In 2011 we served 200 students per day; today the number is over 20,000, and we won't stop there! With deep experience in educational enrichment and led by our mission to inspire a love of learning, support schools, and give parents peace of mind, Right At School provides safe, engaging, and meaningful before- and after-school prog...rams that enrich the lives of students during these key hours of the day. We succeed because we understand the synergy between two potentially competing ideals: 1. All education is local; and 2. enrichment excellence requires systemic thinking and systematic execution. The synthesis of these two ideals form the foundation of our core values for Right At School: We are Mission-Led, Innovation-Driven, Locally-Inspired, and Efficiency-Obsessed. Driven by these four values, we strive to go the extra MILE.
More
Show less
Similar Jobs
Popular Articles
