Company Overview:

Welcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 120 years, we’ve dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.

At RIMOWA we believe that great ambitions demand resilient companions. It’s why our tools are created with longevity in mind. Because the most meaningful journeys last more than a trip, they last a lifetime.

Please join us to discover your own.

Assistant Store Manager, South Coast Plaza

The RIMOWA Assistant Store Manager is responsible for supporting the Store Manager in increasing the overall performance of the store. The Assistant Manager must lead the team in generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand.

Location

This role is based in Costa Mesa, California

This salary for this role is $41,600-72,800 commission.

Your Responsibilities:

Sales and Client Relations

• Lead the team in achieving personal and store sales goals
• Demonstrate sales leadership by playing an active role on the selling floor
• Provide feedback to Store Manager on product assortment, buying trends and customer requests
• Provide training for team in selling techniques and product knowledge
• Lead team by example, demonstrating the highest level of service for a luxury brand while cultivating new and existing clients
• Act as a brand ambassador of RIMOWA, play an active role in the community and seek outreach/networking opportunities

Team Management

• Coach the sales team on performance, provide professional development, and nurture corporate culture
• Motivate the sales team through the creation of a fun work environment
• Practice/implement RIMOWA clienteling practices to build each team members business and overall store performance

Stock and Inventory Management

• Communicate with manager to ensure inventory meets the needs of the business
• Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
• Conduct inventory counts, manage RTV’s and overall stock movement
• Ensure accurate and efficient receipt and transfer of all goods

Operations

• Maintain operation of all POS functions to ensure accurate store reporting and accounting
• Assists in weekly and monthly sales/marketing reports using Excel and Cegid
• Manage any facilities issues as they arise while controlling operational costs

Visual Merchandising

• Merchandise the store and execute window displays in accordance with company directives for collections
• Maintain all display fixtures, lighting and marketing material

Profile:

• Completion of a High School diploma or equivalent
• Must possess at least 3 years’ experience in a retail environment
• Experience working in a luxury retail environment an asset
• Proven ability to drive sales from start-up, execute events and work in concert with marketing
• It is preferred that the incumbent come with a strong existing network in the industry and/or community
• Required to lift boxes up to 20lbs repeatedly
• Able to work evenings, weekends and holidays