Welcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 125 years, we’ve dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design. At RIMOWA we believe that great ambitions demand resilient companions. It’s why our tools are created with longevity in mind. Because the most meaningful journeys last more than a trip, they last a lifetime.

Please join us to discover your own.

WHAT WE HAVE TO OFFER:

The Regional Manager, East Coast, is tasked with driving the sales performance of RIMOWA stores throughout North America's eastern region. This individual will craft and enact a comprehensive retail strategy that encompasses sales enhancement, inventory management, marketing initiatives, customer relationship management (CRM), point-of-sale (POS) system operations, and visual merchandising.

YOUR RESPONSIBILTIES:

SALES

• In collaborations with the Americas leadership team, formulate a comprehensive retail sales strategy specific to each region, project revenue targets with ambitious benchmarks, and construct precise budgets for individual stores and regions to optimize return on investment (ROI).

• In partnership with Retail Operations, devise an inventory forecast and product assortment plan that addresses the distinct demands of each regional market.

• Support the visual merchandising guidelines that highlight new arrivals, exclusive store items, and special events to attract customer interest and enhance the shopping experience.

• Strengthen the customer relationship management (CRM) communication framework aimed at engaging customers, elevating brand visibility, initiating innovative outreach efforts to target demographics, and

bolstering customer loyalty through value-added services and industry best practices.

• Manage VIP-related store initiatives, including oversight of in-store repair facilities to ensure superior service for top-tier clients.

MANAGEMENT

• Recruit, onboard, and develop east coast sales teams for stores, providing guidance and mentorship. Ensure seamless implementation of point-of-sale systems, inventory selection, and store visual setup for successful store launches.

• Evaluate and enhance Store Managers' performance to meet and exceed their individual goals.

• Work in partnership with creative departments to devise retail marketing plans that align with seasonal trends, maintaining a competitive edge by staying informed about industry movements and tactics.

• Compile and deliver comprehensive weekly reports that detail sales figures, customer product feedback, and potential areas for growth or improvement.

• Other responsibilities as assigned by the company.

CANDIDATE PROFILE:

• Possesses over seven years of progressive management experience in the luxury retail sector.

• Demonstrates exceptional leadership qualities with a proven ability to effectively plan, manage teams, and inspire staff members.

• Exhibits excellent strategic planning and analytical capabilities, with a strong aptitude for forecasting sales trends through meticulous data analysis.

• Has a documented history of driving high-volume sales and consistently surpassing established sales objectives.

• Brings extensive experience in business development, adept at crafting and implementing effective sales strategies for growth.

• Boasts proven expertise in overseeing customer relationship management (CRM) programs to foster customer loyalty and enhance client engagement.

• Features outstanding interpersonal and communication skills, adept at connecting with diverse audiences.

• Thrives in high-pressure environments, maintaining composure and decision-making quality when under tight deadlines or challenges.

• The candidate must be open to frequent travel within the United States, with an expectation of being on the road up to 50% of the time.