Rio Grande Urology is currently looking for a Medical Assistant to join our fast paced clinical team!

Summary of duties:

Performs various administrative and clinical duties such as assisting providers with patient care, documenting in the EMR, scheduling appointments, verifying insurance, and handling clerical, environmental, and organizational tasks. This is an intermediate level position which requires the employee to work closely with the healthcare team to deliver safe and efficient care. Reports directly to the office manager.

Duties:

• Checks in patients before appointments and obtains accurate information to ensure all registration forms are complete
• Updates patient medical records and charts
• Answers phones and schedules medical appointments and procedures in accordance with established protocols.
• Collects patient and insurance payments and reconciles charges daily.
• Processes insurance information for the practice’s billing in a timely manner
• Verifies and authorizes provider appointments as necessary.
• Provides information to patients regarding unpaid balances.
• Prepares patients for health care visit and enters assessment data into EMR correctly.
• Places patient in exam room for provider evaluation.
• Obtains medical and social history.
• Verifies patient information and identification.
• Supports provider with patient care delivery.
• Assists providers during examination and treatment.
• Takes vital signs and performs all ancillary tests appropriate to skill level, certifications and state regulations.
• Performs testing and tasks as ordered by the physician (urinalysis, catheter insertion, injections, bladder scans, cystoscopy, blood draws and other tasks as certified.
• Uses aseptic techniques when preparing surgical set ups and providing wound care as directed by the treating provider.
• Provides drug samples as ordered by the treating provider and in accordance with state regulations.
• Educates patients as instructed by the physician.
• Completes records according to company policy.
• Maintains supplies, cleans rooms and equipment, and stocks rooms as needed.
• Notifies manager of any problems with equipment.
• Operates autoclave machine in accordance with policy and procedures and complies with all regulatory requirements.
• Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures.
• Maintains safe, clean, secure, and orderly work environment
• Conducts business in a service-oriented manner that is attentive, cooperative, sensitive, respectful and considerate with dealing with patients, visitors, the public and all colleagues.
• Ensures preparation of specimens for pick-up and shipment to appropriate laboratory following OSHA guidelines and company policies
• Performs front office clerical duties such as answering telephones, check-in, check-out and record processing as requested by the Office Manager
• Attends staff meetings and training as required by the company and Office Manager.
• Completes required certifications; becomes proficient in clinic systems and procedures, and maintains currency in all policies, practices and procedures.
• May assist with clerical activities related to appointment scheduling and patient intake, data verification, office communications, and filing of patient records.
• Performs duties to achieve or exceed established service standards.
• Performs other duties, as assigned.
• Complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), to protect patient confidentiality.
• Projects a professional demeanor and is courteous with patients, physicians, and coworkers.

Education:

High School Graduate or GED. Medical Assistant Diploma from an accredited vocational institution or community college. Certification preferred.

Experience:

This is an intermediate level position. Two years of experience preferred and/or documented evidence of externship completed in a medical office with excellent history.

Full applications can be submitted at: https://rgu.us.com/apply-now/

Job Type: Full-time

Pay: From $14.84 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Vision insurance

Medical specialties:

• Urology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work setting:

• Clinic
• In-person
• Outpatient

Experience:

• Medical Assistant: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Ability to Commute:

• El Paso, TX 79912 (Required)

Ability to Relocate:

• El Paso, TX 79912: Relocate before starting work (Required)

Work Location: In person