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ABOUT THE COMPANY
Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
Agents at Acumen must exhibit a service-forward mindset as they embody the organization's mission of facilitating freedom, choice and opportunity for individuals with disabilities and their families. The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails, processing paperwork and manual data entry into multiple databases with a high degree of accuracy. This role is critical to ensuring the company as a whole has a positive and healthy working relationship with new and existing clients, their families and support coordinators.
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax 866-268-8885
(b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
Other
Wholesale
$51k-66k (estimate)
06/30/2024
09/25/2024
therisefamilyinc.com
Therisefamilyinccom
<25
Wholesale
The job skills required for Client Services Agent include Customer Service, Attention to Detail, Data Entry, Communicates Effectively, Organizational Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Agent positions, which can be used as a reference in future career path planning. As a Client Services Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Agent. You can explore the career advancement for a Client Services Agent below and select your interested title to get hiring information.