Company Description

Rissmiller PLLC, a plaintiff-side employment law firm in NY/NJ (www.rissmiller.com), is hiring an Intake Specialist for a remote, part-time position with flexible hours.

Key Responsibilities

• Calling and interviewing potential clients, gathering information for evaluation;
• Responding to potential client inquiries made by phone, email, chat, and website form submissions;
• Collaborating with attorney in evaluation of potential client matters and conducting related due diligence;
• Entering accurate and detailed records of potential client and matter information in firm’s electronic system; and
• Providing related administrative support to attorney.

Qualifications

• Strong interpersonal skills and phone etiquette;
• Ability to discuss sensitive client matters involving discrimination and sexual harassment with professionalism and empathy; and
• Minimum one year of experience in a legal intake or client services role.