Job Description: Business Process Analyst The Business Process Analyst will work closely with project stakeholders, SMEs, and individuals within various departments to help design or redesign processes, manage change, and implement new systems and strategies. This individual will be able to communicate and collaborate effectively with stakeholders to understand their business needs and translate them into system and business requirements and future-state process. The successful candidate will be able to support the following:
" Analyzing and documenting current and future-state business processes and workflows
" Developing and maintaining strong stakeholder relationships, and working with them to understand their requirements and manage expectations
" Facilitating process workshops and conducting gap analysis to help define the future state
" Proposing improvements to current processes and developing new processes
" Capturing business and systems requirements and creating and maintaining process documentation and associated training materials
" Providing training support and guidance regarding new processes Skills and qualifications:
" 3 years' experience in IT business process analysis
" Excellent communication skills to effectively convey findings, proposals, and obtain necessary approvals from stakeholders
" Proficiency in Business Process Modeling tools to create detailed process diagrams and flowcharts
" Excellent problem-solving abilities to identify process bottlenecks and devise feasible solutions " Strong interpersonal skills to work effectively with a variety of stakeholders at different levels within the organization