41 Concierge Jobs in Philadelphia, PA
Rittenhouse Hotel is Hiring a Concierge Near Philadelphia, PA
Opportunity: Concierge
Assist guests with special services, in both an anticipatory manner and upon guest request; coordinate and communicate hotel services and amenities.
Your Growth Path
Front Desk Supervisor Guest Service Manager Assistant General Manager
Your Focus
- Warmly greet and acknowledge guests, proactively offering assistance.
- Provide information about local attractions and events.
- Make travel arrangements.
- Make dining and other reservations, and obtain tickets for events.
- Receive, store, or deliver luggage or mail.
- Pick up and deliver items or run errands.
- Carry out unusual requests, such as searching for hard-to-find items or services.
- Work as a Guest Service Agent in the event of staffing shortages or during peak check in/out periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma or equivalent.
- Previous customer service experience required or equivalent training.
- Knowledge of the local community, attractions and events.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing and/or sitting for extended periods, walking, lifting up to 15 pounds.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us :Exquisite Location of this Downtown Philadelphia Hotel The Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the worlds finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Job Summary
Full Time
$33k-44k (estimate)
06/28/2024
07/13/2024
rittenhotel.com
Warminster, PA
<25
Related Companies
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
