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TITLE: Customer Service Representative
Reports to: Practice Manager
Approved by: Practice Manager or Medical Director
Summary: Are you looking to have a positive impact on the people in your community? Help people by helping their beloved pets. We are looking for a hard working, energetic, organized person with excellent interpersonal skills to join our team. We are a progressive small animal hospital that focuses on high quality medicine and exceptional client service. River Cove is a busy, fast paced collaborative work environment. Our ideal candidate is professional, mature and reliable, while also possessing exemplary communication skills. It is also important that you have the desire to learn and the ability to adapt and grow. The receptionist is the client’s first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers telephones, greets clients, prepares patient files and escorts clients and patients to exam rooms, receives and relays client correspondence, updates client financial records. The exceptional receptionist has the ability to diffuse negative client situations and foster client bonding.
Position Requirements: High school diploma or equivalent. Customer Service background desirable. Experience with basic office functions; comfortable with Word, typing, email, adapting to different software. Ability to recognize that teamwork is essential for a quality practice; ability to work as a team. Physical Effort: Work requires lifting and carrying records and equipment weighing up to 40lbs; requires sitting and standing for extended periods of time. Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases.
Essential Duties and Responsibilities: Veterinary Knowledge / Client Education
Schedule Management
Personal Conduct/Attitude/Teamwork
Other
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Schedule:
Work setting:
Experience:
Shift availability:
Work Location: In person
Full Time
$36k-45k (estimate)
06/27/2024
10/23/2024
The job skills required for Client Service Representative include Customer Service, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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One year related experience required with customer service preferred.
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Step 3: View the best colleges and universities for Client Service Representative.