MAINTENANCE SUPERVISOR JOB DESCRIPTION

The Maintenance Supervisor works in accordance with established company procedures and instructions of the Property Manager and Regional Manager. The Maintenance Supervisor is responsible for overseeing maintenance activities for a designated community and safely maintaining the physical condition and appearance of that community. The Maintenance Supervisor also plays a large role in maintaining positive resident relations.

Responsibilities (Other duties may be assigned)

· Responsible for overseeing the productivity of all maintenance programs and meeting expectations needed to maintain an appealing, safe and clean community

· Schedules, supervises and develops maintenance personnel. Addresses and resolves service employee related issues with input from the Property Manager

· Creates a teamwork-oriented atmosphere by motivating staff

· Accountable for all areas of unit turnover and pre-move out inspection

· Oversees outside vendors and ensures they meet the level of thoroughness and detail according to company standards

· Must know community building names, geographic layout of property, and placement of water main lines, water cutoffs, and sewage clean outs

· Creates and maintains an inventory and supply listing (this information should be reviewed on a regular basis with Property Manager)

· Creates and maintains a product inventory notebook identifying the different products uses in the apartment homes. In addition, this notebook should include warranty information.

· Reports maintenance progress to Property Manager on a regular basis

· Inventory parts and supplies according to company policy

· Ensures compliance with OSHA, Federal, State, County and City Code Regulations and Ordinances including fire ordinances

· Maintains on-call schedule

· If assigned a vehicle, maintains logs on that vehicle. Responsible for proper maintenance of that vehicle and any other equipment assigned

· Must be available nights and weekends for maintenance emergencies

· Must be prepared for unexpected emergencies and situations

· Oversees maintenance of vehicles, swimming pool and equipment

· Meets and is personable and professional with residents

· Conducts daily property inspections

· Maintains a clean, safe maintenance shop

· Removes snow and ice from common walkways and parking lots

· Performs related duties at the request of the Property Manager

· Participates in the on-site maintenance functions and duties required to maintain a rental residential community including but not limited to maintaining property appearance; appliance maintenance and repair, plumbing, maintenance and repair; HVAC maintenance and repair; resident service completion; and any other item that is deemed necessary for the maintenance of the community

· Participates in training programs for on-site maintenance associates

· Inspects “make ready” apartment homes to ensure they meet the BPM standards of quality

· Participates in on-site maintenance scheduling for both regular and on-call hours. All associates are expected to participate in the on-site rotation, with provides residents 24-hour emergency maintenance service

· Monitors and assists sub-contractors, vendors, and suppliers as needed

· Assists in the creation of maintenance budgets for the community

· Attends training seminars, trade conventions and meetings deemed necessary and beneficial

· Responsible for scheduling all turnover including but not limited to preparing, painting, cleaning and maintaining apartment homes

· Responsible for mold awareness program

· Complies with maintenance policies and procedures as outlined in the BPM handbook

· Performs inspections in make-ready apartments to ensure company quality standards are met or exceeded

· Complies with Fair Housing Policies

· Flexibility in work schedules as determined by regional management may be required periodically to insure adequate staffing

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. It is important to be able to handle multiple tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

- Strong commitment to company goals and values

- Ability to communicate with employees and residents

- Skills in training employees

- Ability to direct and coach others

- Customer-centered

- Friendly, positive attitude

- Leadership qualities

- Ability to use shop mathematics, interpret complicated drawings or follow detailed sometimes complex specifications; may need to use several precision measuring instruments, operate general purpose machines

- Expertise in inner-working and repairs of refrigerator, cooling, heating, plumbing, appliances and electrical wiring

- Dependable, organized team player

- Willingness to be available 24 hours a day, 7 days a week

- Understanding of Fair Housing laws that relate to maintenance

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, proportions, percentages and area

Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematics or diagram form and deal with several abstract and concrete variables

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

- While performing the duties of this job, employee is regularly required to use hands to finger, handle or feel, and talk or hear

- Employee frequently is required to stand, walk, reach with hands and arms, and climb or balance

- Employee is occasionally required to sit, stoop, kneel, crouch or crawl, and taste and smell

- Employee must frequently lift and/or move up to 100 pounds

- Specific vision abilities required by t his job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

- Employee is frequently exposed to moving mechanical parts and outside weather conditions

- Employee is occasionally exposed to wet and/or humid conditions, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, and vibration

- Noise level in the work environment is usually moderate

- Specific jobs like hammering, grinding, power washing, paint spraying and making keys contribute to that noise

Education/Training/Experience

· High school diploma, plus vocational, career, or related technical studies. Certificates in carpentry, plumbing, electrical and HVAC are required

· 5 years general maintenance experience with 2 years in Residential Property Maintenance, 1-year supervisory experience is required

· EPA Certification for handling refrigerants 

Available shifts and compensation: We have available shifts all days of the week. Compensation is $25.00 - $28.00/hour.

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