Recovery Coach -Emergency Department

Job description

Who is Riverbend?

Riverbend provides top tier addiction recovery treatment, behavioral health services, and community re-entry services.

At Riverbend, we are devoted to providing the highest quality care to those we serve and to assemble a professional and compassionate, determined, yet patient employee team to deliver exceptional service.

Our Culture:

Mission first: Our mission is simple, but not easy. Deliver the highest level of professional and compassionate care to all we serve, whether they require addiction services, sober housing, outpatient clinical care, outreach services, community re-entry services, or any other needs that we may be able to deliver.

Cooperative Teamwork: Our mission is not easy, but when a team works together, anything is possible. We strive to assemble and operate efficient and caring teams to operate all our programs. We believe in collaboration, both for its problem-solving effectiveness, but we also value the comfort and perseverance that belonging to a strong team brings to the employee experience. It is more joyful and rewarding to go to work when you trust and care about the people you work with, and they trust and care about you.

Continuous Learning: Everyone brings skills to their job. At Riverbend, we want to keep building those skills and add new ones. Developing skills requires a humble, yet bold attitude. We only learn when we accept that we can always learn more, which requires humility. Still, we want all employees to be bold exercising the skills that they do have. Whether you come to Riverbend at the beginning of your employment journey, or you are a seasoned professional, we believe in developing your skill to the next level.

Skills Required:

You are an established team player and leader with the personal and leadership skills to elevate your team and peers. You have proven ability to maintain composure and exemplify to your team grace under pressure. You possess excellent organizational skills and can maintain prompt delivery of administrative scheduling and documentation.

Schedule: 4pm-12am, working largely out of Lowell General Hospital, but partly remote.

The Opportunity:

The Recovery Coach is a person who is grounded in peer-assisted recovery, has lived experience with substance use, treatment and recovery. This is a non-clinical, strength-based peer-to-peer support service. A Recovery Coach serves as a personal guide, mentor, and resource broker to help individuals identify and navigate their individualized recovery journey and live a self-directed life. The relatability and invaluable expertise gained from lived experience will be drawn upon to inspire peers toward sustainable recovery. As a Recovery Coach, you will promote positive self-identity by eliciting the strengths and resilience of your recoverees.

Responsibilities

· Meet recoverees where they are at and support all pathways of Recovery.

· Support recoverees in their development of a Recovery Action Plan

· Assist and support recoverees in identifying, accomplishing, and celebrating their recovery goals and striving toward their potential

· Assist recoverees in gaining access to treatment, peer recovery support services, mutual aid support, and other resources that will build upon their recovery capital and personal wellness

· Serve as an advocate and assist recoverees in learning self-advocacy skills

· Provide emotional and social support, using coaching and mentoring techniques to raise the recoveree’s awareness of the access they have to the internal and external resources necessary to support long-term, sustainable recovery.

· Collaborate with Lowell General Hospital staff to optimize the recoveree’s treatment experience

· Collaborate with community partners and providers to best meet the recoveree’s needs

· Maintain contact and follow-up with recoverees after leaving emergency department to offer long-term engagement, support, and encouragement

· Ensure that recoveree’s progress notes, wellness plans, and other required documentation is completed professionally, accurately, and timely

· Attend training and supervision as required

Required

· Schedule flexibility

· Minimum High School degree (or equivalent)

· Must have successfully participated (or be willing to) in CCAR’s Recovery Coach Academy

· Proficiency in basic computer skills and ability to utilize Microsoft Office

· Comfortable working in an emergency department setting

· Must possess a collaborative skill set

· Valid MA Driver’s license

· This position requires the successful completion of a CORI check.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Evening shift

Application Question(s):

• Have you previously worked for Riverbend (formally known as Lowell House)?

Experience:

• Addiction counseling: 1 year (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

Salary : $22 - $24