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Open to candidates in Iowa, Minnesota and South Dakota!!!
Who we are and what we value:
Feed Energy works at the intersection of feed, fuel, and agriculture, building a nearly four-decade legacy of stewardship in various industries. We support how America nourishes its people and powers its economy. Our team is made up of growth-minded individuals, who are dedicated to transforming global practices in feeding and fueling, driving innovation across the industries we serve. We create circular economies, developing sustainable, low-carbon products and processes. Join us if you're looking for a dynamic environment to contribute to shaping a sustainable future for feeding and fueling the world.
We help feed the world by providing safe, energy-based nutrition solutions.
Creativity - Stewardship - Impact - Integrity - Healthy Relationships
We are seeking an experienced and driven Customer Service Manager to join our Sales team. In this role, you will be responsible for fostering long-term, profitable relationships with our key customers. As the primary point of contact, you will ensure their needs are met, identify opportunities to deliver additional value, and drive growth through expanded offerings. This job will require travel, mostly consists of day travel and occasional overnight stays.
What you will do:
Develop and maintain strong relationships with stakeholders within assigned accounts
Understand customers' business objectives, operations, and challenges to identify value creation opportunities
Craft and execute account plans that align resources to exceed customer expectations
Coordinate cross-functional teams to ensure seamless delivery of products and services
Monitor account performance, trends, and future needs to recommend solutions for growth
Proactively anticipate customer requirements and develop solutions that exceed expectations
Identify and champion new products, services, or process improvements to enhance customer experience
Negotiate contracts and assess cost structures to ensure profitability and satisfaction
Build internal and external networks to support account needs and collaboration
Provide customer insights to product development and marketing teams for innovation
Requirements:What you will need:
· Bachelor's degree in Business Administration, Marketing, Animal Science, Ag Studies or related field
· Proven track record in account management, customer service, or related roles
· Excellent communication, presentation, and interpersonal skills
· Strong problem-solving and analytical abilities
· Ability to manage multiple priorities and work collaboratively across teams
· Customer-centric mindset with a passion for exceptional service
· Knowledge of the industry and competitive landscape is preferred
Full Time
Wholesale
$89k-115k (estimate)
07/11/2024
09/10/2024
riverheadresources.com
PLEASANT HILL, IA
25 - 50
Private
JOSEPH RILEY
$10M - $50M
Wholesale
The job skills required for Customer Service Manager include Customer Service, Problem Solving, Account Management, Collaboration, Products and Services, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.