Riverpointe Post Acute is a skilled nursing facility with 112 beds located in Carmichael, CA. We strive to be the premier provider of skilled nursing and rehabilitation services in the greater Sacramento area. We looking for a committed, caring, and reliable Business Office Manager to join our team for our Skilled Nursing Facility!

• Location: 6041 Fair Oaks Blvd. Carmichael, CA 95608

• Shift Structure: Full time

• Department: Administration

All new hire must be COVID-19 Vaccinated or have a medical or religious accommodation before you start.

Description

We are seeking a friendly and organized Business Office Manager to join our team. As a Business Office Manager, you will play a vital role in ensuring the smooth and efficient operation of our office. You will be responsible for overseeing daily office activities, managing administrative tasks, coordinating financial processes, and providing exceptional customer service to patients and staff. If you are detail-oriented, have strong organizational and communication skills, and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

• Oversee and manage daily office activities, including appointment scheduling, patient registration, and billing processes

• Coordinate and supervise administrative staff, ensuring efficient workflow and adherence to policies and procedures

• Review and analyze financial reports, monitor budgets, and implement cost-saving strategies

• Collaborate with medical professionals and insurance providers to ensure accurate and timely billing and reimbursement

• Develop and implement office policies and procedures to maintain compliance with healthcare regulations and industry standards

• Train new staff members and provide ongoing support and guidance to enhance job performance

• Handle patient inquiries and complaints, providing exceptional customer service and resolving issues in a timely manner

Requirements

• Bachelor's degree in healthcare administration, business management, or related field

• Proven experience in office management or healthcare administration

• Strong knowledge of medical billing processes and healthcare insurance regulations

• Proficiency in electronic medical record (EMR) systems and Microsoft Office Suite

• Excellent organizational and time management skills

• Exceptional interpersonal and communication skills, both written and verbal

• Ability to multitask and prioritize tasks effectively

• Detail-oriented with a high level of accuracy and an eye for detail

BENEFITS:

Our commitment to our employees includes benefit programs that are designed to meet the various needs of our employee population. Throughout our network, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through employee contributions. Specific benefit offerings may vary by location and/or position.

EEO STATEMENT:

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.