Summary : The Bar Porter is responsible for maintaining the bar area and assisting the Bartender(s) on duty in order to provide excellent customer service for all guests.

Engagement Expectations :

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors :

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

Essential Job Functions :

• Maintains a neat and clean bar area on a continual basis.
• Responsible for basic prep work behind the bar including but not limited to refilling ice bins,

glasses.

• Assists and works in tandem with the bartender(s) on duty.
• Arrives for each shift on time and in full uniform.
• Attends all pre-shift meetings ready to listen and learn and share ideas.
• Avoids leaving work area during peak periods.
• Keeps a clean and professional appearance at all times.
• Possess Awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns.
• Takes and delivers food orders for customers dining in bar area.
• Takes breaks only when approved by the General Manager, Assistant General Manager, or Restaurant Manager.
• Performs all duties as assigned.

Qualification :

• Must be 18 years or older.
• High school diploma or equivalent.
• Six months or more related experience preferred.
• Ability to effectively communicate verbally with customers and other staff in a fast-paced environment.
• Ability to follow instructions and procedures.
• Must have strong customer service skills and be able to maintain poise and positive personality when under pressure.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands :

• Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
• Must occasionally lift and / or move up to 50 pounds.
• Regularly required to stoop or kneel and stand for long periods of time.
• Regularly required to move with a sense of urgency, including pivoting and shuffling.

Last updated : 2024-06-22