You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us – it’s about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team m embers, and in the communities we serve.

SUMMARY:

Provide administrative and client support to the Senior Investment Executive. Provide account information and documentation assistance to clients, including new account forms, application submission and processing transactions. Work closely with Investment Executive to promote Riverview Bank and Riverview Asset Management.

ESSENTIAL DUTIES:

• Prepare and ensure new business paperwork processes successfully, which may include preparing forms, obtaining appropriate signatures, proof reading and preparing documentation to send to home office.
• Data entry of new clients into Contact Management system and directly with the Broker Dealer
• Maintain retention records required by the Broker Dealer.
• Interact with clients via telephone, email and in person for account servicing and ongoing client relations.
• Provide necessary follow-up of paperwork with the Broker Dealer and direct sponsors
• Acts as primary liaison between the branch and back office to assist Investment Executive
• Provide administration assistance and data entry used to maintain client accounts including Microsoft Office Suite, Redtail CRM, Excel, Word, NetX360, and Adobe Acrobat.
• If Series 7 Licensed; Assist financial advisors with providing efficient, timely and quality service to clients; Act as a contact between branch and back office on operational issues; Help to ensure compliance with firm & regulatory policies; Perform cashiering duties; Act as primary technical liaison between the branch and back office to provide technology solutions to meet branch business needs.

Additional duties and responsibilities:

• Observe all Riverview Bank policies and procedures.
• Other duties as assigned.

RELATIONSHIPS:

• Daily contact with supervisor.
• Occasional contact with clients.
• Periodic contact with industry professionals.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

AA and two years related experience and/or training; or equivalent combination of education and experience. Riverview employees with five or more years of service with Riverview (or in banking or finance) are eligible to apply. Series 6 or 7, series 63 and/or Life, Accident and Health licenses preferred but not required. Prior experience in the Financial Services, banking and/or Insurance industry is preferred. Experience with Redtail CRM and NetX360 is preferred.

SKILLS:

• Must be a self-starter and work independently with little or no direct supervision.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to run reports and write business correspondence and follow procedure manuals.
• Ability to effectively present information and respond to questions from clients and customers in a professional manner.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of variables in client service situations on a daily basis.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Requires intermediate skills associated with the use of computers and other office equipment.
• The ability to offer flexibility in a dynamic work environment is imperative.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms in accessing and working with files. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may be asked to move files, boxes, or small pieces of furniture and must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision in working with written forms, digital files, computer keyboards and a variety of electronic media.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock in working with standard office equipment. The noise level in the work environment is usually moderate.

COMMENTS:

In supporting the accomplishment of company and departmental goals, it is the employee’s responsibility to do all that is necessary to provide quality service to customers and fellow employees while furthering the positive image and interest of Riverview Bank. It is also the employee’s responsibility to continually strive to maximize personal growth.

The starting pay rate for an Investment Services Assistant is $24.00. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.