Riverwood Veterinary Clinic is a small family owned practice looking for its next team member.

Candidates must have a minimum 1 year experience of veterinary receptionist experience.

This position is responsible for coordinating client appointments and other task required for smooth and efficient operation of the clinic. The Receptionist maintains effective communication with clinic personnel and clients.

EDUCATION REQUIREMENTS

• High school diploma or equivalent.

• Customer Service background desirable but not required.

• Typing skills required.

• Some computer knowledge required; comfortable with Word, keyboarding, and use of communication tools such as Instant Messenger and email.

EXPERIENCE REQUIREMENTS

• Significant experience with basic office functions in a busy office environment.

• Previous receptionist and veterinary practice experience are required.

• Veterinary Knowledge / Client Education

• Can answer client’s inquiries about basic animal care questions and routine procedures.

• Can educate clients on over-the-counter products; has full knowledge of heartworm and external parasite preventives to promote client education and sales.

• Can guide client’ to make appropriate decisions regarding optimum pet care.

PERSONAL REQUIREMENTS The receptionist must be able to:

• Be flexible in attitude and work habits.

• Quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms.

• Perform basic computer skills, type 30 words per minute.

• Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods or time.

• Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases.