5 Computer Support Associate - Quad Cities Jobs in Moline, IL
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Computer Support Associate - Quad Cities
$53k-66k (estimate)
Contractor
3 Weeks Ago
RK Management Consultants, Inc. is Hiring a Computer Support Associate - Quad Cities Near Moline, IL
Job Duties:
• Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. • Imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues. • Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. • Responsible for effective e-mail communications and ability to create and maintain basic documents/records:
• Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
• Maintains equipment, supplies, data supporting processes or operations. • Applies some technical knowledge in the support of processes or operations
Job Requirements:
• Knowledge of computing and networking concepts and fundamentals
• Experience with AV/conference room support is required • Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of Agile methodology
• Knowledge of computer security policies and a general overall knowledge of computer security concepts.
• 1 year or more IT experience preferred, but recent college graduates will be considered
Seeking candidates for 1 st , 2 nd , and 3 rd shifts
Pay rate: $18-$23 per hour, depending on qualifications and experience
• Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. • Imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues. • Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. • Responsible for effective e-mail communications and ability to create and maintain basic documents/records:
• Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
• Maintains equipment, supplies, data supporting processes or operations. • Applies some technical knowledge in the support of processes or operations
Job Requirements:
• Knowledge of computing and networking concepts and fundamentals
• Experience with AV/conference room support is required • Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of Agile methodology
• Knowledge of computer security policies and a general overall knowledge of computer security concepts.
• 1 year or more IT experience preferred, but recent college graduates will be considered
Seeking candidates for 1 st , 2 nd , and 3 rd shifts
Pay rate: $18-$23 per hour, depending on qualifications and experience
Job Summary
JOB TYPE
Contractor
SALARY
$53k-66k (estimate)
POST DATE
05/30/2024
EXPIRATION DATE
08/31/2024
WEBSITE
www.rkmcinc.com
HEADQUARTERS
Oakbrook Terrace, Illinois
SIZE
50 - 100
CEO
Marcy Faria
REVENUE
$10M - $50M
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