RLI Insurance Company is Hiring a Claim Examiner-Commercial General Liability Near Peoria, IL
About UsWe’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Our insurance subsidiaries are rated A “Superior” by AM Best company and A “Strong” by Standard & Poor’s. Check out our strong financial track record here. Principal Duties & Responsibilities
Proactively handle general liability claims to achieve optimum payout results by resolving claims fairly, expeditiously, and economically.
Assess and analyze coverage issues on claims, and issue appropriate coverage letters and documentation.
Complete timely investigation of claims and post appropriate reserves.
Pursue risk transfer opportunities, including dealing with contractual indemnity and additional insured issues.
Handle claims in accordance with RLI's Best Practices.
Resolve claims in timely manner to an effective outcome.
Education & ExperienceTypically requires a bachelor’s degree in business administration, insurance, or a related field and 5 years of relevant legal or insurance related experience. A law degree is a plus. Knowledge, Skills, & Competencies
Meaningful experience handling general liability claims involving bodily injury and property damage with significant exposure under both primary and excess policies. A strong focus on U.S. south and southeastern states is preferred.
Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution are essential.
Superior writing and communication skills to work effectively with insureds, claimants,
underwriters, other team members, and upper management. Personal & Professional GrowthRLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
Nationwide employment opportunities
Training & certification opportunities
Tuition reimbursement
Education bonuses
Diversity & InclusionOur goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results. RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee. Financial Incentives
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual discretionary 401k and ESOP profit-sharing contribution (up to 15% of base salary)
Annual bonus plans
Work & Life
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform