Job Description Purpose: RMB Nigeria is looking to appoint a Channels and Implementation Officer that will support all Transactional banking activities within the TXB business and support functions for the DTS Business unit. Actively cross-sell and drive client engagement within the RMB Banking division segment to achieve transaction banking revenue goals. Responsibilities: Contribute to the attainment of the TXB budget by providing enhanced support by: Monitoring and sending out daily and weekly liabilities movements summary Track and send weekly transaction banking report to stakeholders Track and monitor TXB – Fixed Deposit product and reconcile fees monthly with GTSY & Finance Carry out financial analysis of all related deposit revenue lines and to aid weekly/ monthly liability projections. Working with the team members to collate EXCO, Board and Year end Strategy reports. Responsible for formal communication to clients with adequate maintenance of all clients TXB pricing records. Assisting with the deployment steps in achieving route to market strategies in deployment of new products via presentations and trainings for staff/ clients. Contribute to the TXB sales effort to convert existing and acquire new clients to become transactional banking clients of the bank. Join the Sales Reps for calls with relations to technical issues Participate in the weekly TXB meetings Research and preparation of PowerPoint presentations to pitch TXB products for new and existing clients. Preparation of pre-call briefs reading materials ahead of client calls with bank EXCO in attendance. Active participation in the new TXB client onboarding/acquisition strategy through the following TXB. Product management activities: Research i.e Working with data inputs e.g. MIS activity, and sales pipeline reporting to develop peer-to-peer analyst reports/ presentations to aid TXB FINTECH and Digital channel adoption strategy/ initiatives Assist in preparing, driving, and closing NPA and DCF deliverables Track transaction banking TXB product/ project deliverables managing dependencies and timelines Assist in drafting new products or existing product enhancement business cases, business requirement specifications (BRS) for RMBN Online. TXB Services & Implementation Support Have a good understanding and display an in-depth knowledge of relevant systems that support TXB business/client activities and interdependencies between these systems. Assist in the onboarding, training, and handholding of clients on RMB Online Tracking and monitoring channel throughput – volumes & values Engaging dormant Corporate channel clients to identify causes of inactivity and raise these with the Senior Transactors for intervention. Client issue management process – Provide 2nd level support to address or review client issues. Team support & Business continuity plans Act as a backup for TXB team members during out of office periods such as training or leave. Qualifications and Experience: Qualifications & Experience The successful candidate should have a relevant degree qualification with at least 7 years relevant working experience in financial services Demonstrated knowledge and experience of Fixed Deposit product A Master's Degree and/or a Professional Qualification will be an added advantage. Technical Skills: Strong analytical skills. Knowledge of the relevant exchange control regulations. Proficiency in the use of Excel & Power point Strong verbal and written communication. Human Relations Profile Ability to manage a team to deliver on their objectives. Ability to strike and maintain good relationships. Strong character and integrity. Team oriented. Has a client-focused approach to the job. Organized and detail oriented. Self-starter, able to work with minimal supervision Excellent problem-solving skills with a “can do” attitude Flexible when necessary Strong work ethic and able to operate in a dynamic environment #RMB #Post #LI-OB1 Job Details Application Closing Date 28/06/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ. FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo, DirectAxis and MotoVantage. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.