We are currently seeking an experienced Accounts Receivable Professional to become a full-time member of our team. This will be a full-time, on-site position based at our corporate headquarters in Lancaster, PA. The Colleague will be responsible for the overall maintenance and collection of Client accounts within an assigned portfolio, as well as daily collaborative support for the AR Team. Strong communication and organizational skills are essential to succeed in this position, which involves concerns regarding Client account status in a fast-paced and critically time sensitive environment.

We prefer to hire colleagues with at least 5 - 10 years of business experience, including, but not limited to Accounts Receivable, Collections, Customer Service, Cash Posting and Fundamental Accounting skills. The work schedule for this position is Monday thru Friday from 8:30AM to 5:00 PM.

We expect our Accounts Receivable Professionals to:

• Maintain compliance with Financial Policies and Procedures.
• Handle highly confidential information with discretion.
• Contact customers daily via phone and email to address financial obligations.
• Identify and timely address overdue accounts.
• Accurately document activity.
• Efficiently respond to email queries regarding account status.
• Respond to customer requests including invoices and statements.
• Work cross-functionally with various departments to resolve client concerns.
• Accurately process client payments.

Additional Requirements:

• Excellent and effective communication skills.
• Strong critical thinking and problem solving skills.
• Pleasant manner and etiquette, in person, on phone, and in email.
• Ability to self manage daily tasks, be able to set priorities with little supervision.
• Highly organized with strong attention to detail.

Proficiency with MS Office and Accounting Software