We are offering a contract to hire employment opportunity for a Customer Service Representative in the Healthcare, Hospitals, and Social Assistance industry located in Boca Raton, Florida. The chosen candidate will be involved in handling customer interactions, including answering mid-volume inbound calls and processing orders. This role is ideal for individuals with excellent phone skills, strong selling skills, and the ability to communicate effectively.Responsibilities:• Handle inbound calls from customers in a professional and efficient manner• Process customer orders accurately and promptly• Utilize strong selling skills to qualify customers, overcome objections, and close deals• Maintain accurate and up-to-date customer records in the system• Resolve customer inquiries and complaints in a timely manner• Utilize data entry skills to input and update customer information• Collaborate with team members to ensure a smooth customer service process• Monitor and follow-up on all customer interactions to ensure customer satisfaction• Assist in scheduling and confirming appointments as required• Liaise with other departments as necessary to resolve customer inquiries.