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Robert Half is Hiring a Client Services Specialist - Spanish Speaking Near San Mateo, CA
Description**MUST BE FLUENT IN SPANISH** Our client, a Non-Profit organization, in San Mateo, CA is seeking a contractor to work in Client Services. This role requires in skills speaking with clients face to face, video, or phone. You are someone that has experience working with a diverse population including those who may have experienced challenges, crisis, or adversity. If you enjoy working with people and want to make a difference, this may be for you. Apply today! This role's duration goes to end of October/November 2024 with possible extension. Responsibilities
Engage directly with clients seeking services
Perform intake procedures, screenings, and assessments of clients to determine feasible options
Provide crisis counseling and develop plans to reach a timely resolution of crises
Communicate effectively with prospective clients about their assessment results and the rationale for the proposed course of action
Divert clients by providing services, referrals, and mediation to resolve barriers
Perform administrative duties such as maintaining complete, compliant, accurate, timely, and organized client files
Perform data entry and reporting, ensuring data quality standards are met.