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Customer Relations Manager
Robert Half Miami, FL
$86k-111k (estimate)
Contractor 4 Days Ago
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Robert Half is Hiring a Customer Relations Manager Near Miami, FL

DescriptionRobert Half is seeking a dynamic and experienced Customer Relations Manager to join our client’s team in the North Miami area. The ideal candidate will be passionate about delivering exceptional customer service, adept at managing customer relationships, and skilled in problem-solving.
Key Responsibilities
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.
  • Address and resolve customer inquiries and complaints promptly and effectively.
  • Implement strategies to improve customer service quality and efficiency.
  • Collaborate with various departments to enhance the overall customer experience.
  • Monitor customer feedback and work to continually improve services and processes.
  • Train and mentor customer service representatives to ensure consistent service delivery.
RequirementsQualifications:
  • Proven experience in customer service or customer relations management.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proficiency in CRM software and Microsoft Office Suite.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to

Job Summary

JOB TYPE

Contractor

SALARY

$86k-111k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

07/12/2024

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The job skills required for Customer Relations Manager include Customer Service, Problem Solving, Customer Relationship, Customer Support, Microsoft Office, Customer Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Relations Manager positions, which can be used as a reference in future career path planning. As a Customer Relations Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Manager. You can explore the career advancement for a Customer Relations Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Relations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Relations Manager job description and responsibilities

Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

04/14/2022: Fort Myers, FL

Customer relationship management systems, customers are served better on the day-to-day process.

03/20/2022: Huntington, NY

The Customer Relationship Manager also searches for options to expand the client base and develop positive relations with new customers.

03/10/2022: Amarillo, TX

A good customer success manager works hard on making customer experience pleasant and success-driven.

02/28/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

03/26/2022: Long Beach, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Relations Manager jobs

Have a clear escalation pathway.

02/26/2022: Hialeah, FL

Listen, understand and take action.

02/25/2022: Lorain, OH

Use effective customer service software.

02/11/2022: Lynchburg, VA

Be friendly, always happy to help.

02/25/2022: Lubbock, TX

Keep the lines of communication open.

04/01/2022: Wichita, KS

Step 3: View the best colleges and universities for Customer Relations Manager.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College
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