We are offering a short-term contract employment opportunity for a Customer Service/Data Entry position in the vibrant location of Colorado Springs, Colorado. In this role, you will be working in a dynamic environment, assisting in the smooth operation of our payroll department. Your role will incorporate a range of clerical tasks, primarily focused on handling inbound calls, customer service, and data entry. Key Responsibilities:Customer Service:Respond to customer inquiries via phone, email, and chat in a professional and timely manner.Provide information about products, services, policies, and procedures.Handle and resolve customer complaints, ensuring customer satisfaction.Maintain a positive and empathetic attitude towards customers at all times.Data Entry:Accurately enter and update customer information in the company database.Process orders, forms, applications, and requests.Verify data accuracy and completeness before entry.Retrieve and organize data as requested for various reports and analyses.Skills and Qualifications:High school diploma or equivalent; associate's or bachelor’s degree preferred.Proven experience in customer service and data entry roles.Excellent communication skills, both verbal and written.Strong attention to detail and accuracy.Proficient in Microsoft Office Suite and data entry software.Ability to handle multiple tasks and prioritize effectively.Strong problem-solving skills and a customer-focused attitude.