18 Customer Service Representative Jobs in National, CA
Robert Half is Hiring a Customer Service Representative Near National, CA
ResponsibilitiesClient Communication:
- Serve as the main point of contact for clients, addressing inquiries, concerns, and requests promptly and professionally.
- Communicate project updates, timelines, and any relevant information to clients in a clear and concise manner.
- Listen to client concerns and complaints empathetically, working to resolve issues and find appropriate solutions.
- Collaborate with internal teams, including project managers and field personnel, to address client needs and ensure client satisfaction.
- Assist in coordinating project activities and schedules to meet client requirements and deadlines.
- Work closely with project managers to ensure smooth project execution and client communication.
- Maintain accurate and up-to-date records of client interactions, project details, and any relevant documentation.
- Generate reports and documentation as needed for internal and client use.
- Gather feedback from clients regarding their experience with our company and services.
- Use client feedback to identify areas for improvement and implement changes to enhance the overall customer experience.
- Perform administrative tasks such as data entry, filing, and organizing client records.
- Assist in preparing proposals, contracts, and other documents as needed.
- High school diploma or equivalent; additional education or training in customer service is a plus.
- Proven experience in a customer service or client-facing role, preferably in the construction industry.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and ability to build rapport with clients and team members.
- Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite and other relevant software applications.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
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Job Summary
Contractor
$41k-52k (estimate)
06/02/2024
07/17/2024
roberthalf.com
Menlo Park, CA
>50,000
Related Companies
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Customer Support, Microsoft Office, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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