47 Desktop Support Specialist Jobs in Grand Rapids, MI
Robert Half is Hiring a Desktop Support Specialist Near Grand Rapids, MI
Our company is searching for a highly skilled and motivated IT Technician. The ideal candidate for this position has a strong understanding of desktop operating systems and commonly used productivity software such as Microsoft Office and provides excellent customer service.
Specific Responsibilities:
- Initial point of contact and response for technical support for 110 users - staff phone calls, email, or ticketing system.
- Office 365 Support, Windows 10
- Active Directory - Password resets and account lockout resets
- Assistance with native functionality of company email.
- Gathering information and escalating issues to tier two Help Desk or other teams.
- Set up new computer system operating systems and software.
- Printer Support
Job Summary
Full Time
$51k-63k (estimate)
06/24/2024
07/09/2024
roberthalf.com
Menlo Park, CA
>50,000
Related Companies
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
04/15/2022: Petaluma, CA
Documents technical support procedures and maintaining customer records.
01/19/2022: Houston, TX
Desktop Support Specialists keep computer networks running efficiently for their organization.
03/03/2022: Saint Louis, MO
They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
03/15/2022: Salt Lake City, UT
Desktop support specialists maintain computer networks and provide technical help to computer users.
01/26/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
02/01/2022: Carson City, NV
Gain experience with operating systems.
02/21/2022: Denver, CO
Experience in technical support positions is a plus.
04/15/2022: Clarksville, TN
Practice fixing common computer problems.
03/04/2022: Binghamton, NY
Use past security breaches as learning examples.
02/28/2022: Elyria, OH
Step 3: View the best colleges and universities for Desktop Support Specialist.
