50 Desktop Support Specialist Jobs in San Francisco, CA
Robert Half is Hiring a Desktop Support Specialist Near San Francisco, CA
Title: Desktop Support
Location: San Francsico
Remote/Onsite : Onsite
Technology Top Skills: Windows 10, Active Directory, Office 365, Zoom
Robert Half is looking for a Desktop Support Specialist in San Francisco, California. This role is responsible for the day to day operational activities providing 1st and 2nd line support. To thrive in this role, you should be a natural problem solver and have a strong sense of ownership. Apply for this position today if you think you are a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment. Submit your application for this exciting opportunity!
Essential Duties:
- Provide 1st & 2nd level Infrastructure support of all incidents and service requests
- IT Infrastructure support via remote control, telephone, and deskside support
- Provide floor walking support to the firm on a rotating basis and log all incidents and requests that arise through floor walking
- Support international offices with equivalent services
- Configuration and asset management
- Management and support of laptops
- Mobile operating systems (IOS, Android)
- Planning and initiating the connection to international offices via Zoom video conferencing systems for meetings and interviews
Top Requirements
- 6-10 years helpdesk experience with world-class global organisations, ideally in financial services and/or professional services.
- Windows 10, Apple MAC, iOS, Android
- Microsoft Office 365
- Basic networking and hardware knowledge
- Zoom Video conferencing knowledge
- Cloud storage
- Administration of Microsoft 365 SaaS applications (Exchange Online, Teams, Flow, Power BI, OneDrive)
- Experience with: SCCM, Intune
Job Summary
Full Time
$64k-79k (estimate)
09/14/2024
09/30/2024
roberthalf.com
Menlo Park, CA
>50,000
Related Companies
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
04/15/2022: Petaluma, CA
Documents technical support procedures and maintaining customer records.
01/19/2022: Houston, TX
Desktop Support Specialists keep computer networks running efficiently for their organization.
03/03/2022: Saint Louis, MO
They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
03/15/2022: Salt Lake City, UT
Desktop support specialists maintain computer networks and provide technical help to computer users.
01/26/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
02/01/2022: Carson City, NV
Gain experience with operating systems.
02/21/2022: Denver, CO
Experience in technical support positions is a plus.
04/15/2022: Clarksville, TN
Practice fixing common computer problems.
03/04/2022: Binghamton, NY
Use past security breaches as learning examples.
02/28/2022: Elyria, OH
Step 3: View the best colleges and universities for Desktop Support Specialist.
