4 Desktop Support Jobs in Little Rock, AR
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Robert Half is Hiring a Desktop Support Near Little Rock, AR
- User Support:
- Respond to and resolve technical support tickets related to desktop hardware, software, network connectivity, and peripheral devices.
- Provide timely assistance to users experiencing IT issues via phone, email, or in-person.
- Offer guidance and training to users on software applications and hardware.
- Technical Troubleshooting:
- Diagnose and resolve hardware and software issues on desktops, laptops, and peripheral equipment.
- Perform system upgrades and installations of software applications and drivers.
- Troubleshoot network connectivity issues, including wired and wireless connections.
- System Maintenance:
- Perform regular system maintenance and updates to ensure optimal performance and security.
- Manage and maintain inventory of IT assets, including hardware and software licenses.
- Ensure systems are protected with up-to-date antivirus and anti-malware solutions.
- Configuration and Deployment:
- Prepare and deploy new desktop systems, including imaging, configuring, and testing.
- Assist in the setup and configuration of user accounts and email systems.
- Maintain and update documentation for IT processes and procedures.
- Collaboration and Communication:
- Work closely with other IT team members to resolve complex technical issues and implement IT projects.
- Communicate effectively with users to understand their needs and provide appropriate solutions.
- Assist with the development and enforcement of IT policies and procedures.
- Education:
- Associate's or Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.
- Experience:
- 2 years of experience in desktop support or a related technical support role.
- Experience with Windows and Mac operating systems.
- Familiarity with Active Directory, Office 365, and common desktop applications.
- Skills and Competencies:
- Strong troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Strong customer service orientation.
- Ability to work independently and as part of a team.
- Certifications:
- CompTIA A , Network , or similar certifications are preferred.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
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Job Summary
Contractor
$46k-57k (estimate)
05/20/2024
06/16/2024
roberthalf.com
Menlo Park, CA
>50,000
Related Companies
The job skills required for Desktop Support include Customer Service, Technical Support, Problem Solving, Active Directory, Desktop Support, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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