We are offering a contract to hire employment opportunity for a Front Desk Coordinator in Oklahoma City, Oklahoma. The selected candidate will be the first point of contact for our patients and will be responsible for a variety of administrative tasks related to patient scheduling, eligibility review, and billing inquiries. Responsibilities: • Schedule return appointments for patients, ensuring an organized and efficient process• Review patients' eligibility and account balances prior to appointments, providing clear and accurate information• Obtain necessary authorizations for patients' visits, ensuring compliance with healthcare policies• Answer any billing questions from patients upon their arrival for appointments, providing clear explanations and solutions• Provide administrative assistance as needed, including data entry and organizing files• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and track patient information and scheduling• Provide top-notch customer service, ensuring a positive experience for all patients• Use interpersonal skills to build strong relationships with patients and team members• Answer multi-line phone system, directing calls as needed• Provide concierge services, enhancing the overall patient experience.