Robert Half is Hiring a Hardware Analyst Near Orangeburg, SC
DescriptionRobert Half is seeking an IT support specialist who can assist in day to day end-user support. This is a full-time position located in Orangeburg, SC. Responsibilities
Provide prompt technical assistance and support for any technical issues and requests related to company operations
Perform diagnosis and resolution of on-site and remote end-user IT related issues
Administer and resolve issues with end-user workstations and devices
Coordinate and work with third-party vendors for support, PC equipment and printer hardware repairs, installation of cabling and network equipment, and other IT related service calls
Provide hand and eyes support to corporate IT Infrastructure team or supporting vendors to assist with remote troubleshooting and problem resolution as needed
Deploy and maintain desktop images and application software
Maintain inventory levels for equipment and software on-site in a neat and organized fashion, and request additional equipment (PCs, laptops, etc.)
Configure various end-user devices based on company standards
Basic account management associated with end-user access and permissions
Lifting of moderately heavy objects such as computers, printers, and peripherals
RequirementsRequirements:
2 year’s work experience providing Level1/Level2 IT Support for end-user requests and issues
Working knowledge of PC and desktop hardware, software, and operating systems (Windows)
Working knowledge of MS-365
Basic understanding of IT infrastructure skills and concepts
Strong analytical and problem-solving abilities
Ability to effectively prioritize and multi-task in a fast-paced environment