1 Help Desk Analyst II Job in Culver, CA
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Robert Half is Hiring a Help Desk Analyst II Near Culver, CA
Robert Half (Technology Solutions) is searching for a Desktop Support Analyst with experience in O365, AD, Windows, L2 Ticketing. If this sounds like your background, then this Desktop Support Analyst role is for you. For this opportunity, you will work near the Culver City, CA area.
Position: Desktop Support Analyst
Hours/Duration: 40 hrs/wk, M-F, CTH or FTE
Top Skills: Windows, AD, O365, Conferencing, L2 Ticketing
Onsite/Remote: OnsiteCompany: Non-Profit
We are looking to present candidates immediately and this Desktop Support Analyst position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).
Responsibilities
- Diagnosing and resolving technical issues remotely for a large user base
- Collaborating with staff to troubleshoot and resolve Tier 2 problems
- Working with Windows OS, video conferencing tools like ZOOM, and Microsoft applications
- Assisting in setting up new users with computers, imaging, and office 365
- Documenting and tracking resolutions in the designated tool
- Managing and monitoring VPN setup
- Providing excellent customer service and maintaining strong communication with users
- Utilizing skills in database management, EO/IR systems, Lotus Notes, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, and Desktop Hardware to support day-to-day operations.
- Urgent Need: Backlog of Tickets due to Help Desk Technician who just left all of a sudden
- Windows 10 Environment
- Office 365 & Active Directory (Account Administration, Permissions, Provisioning)
- General Help Desk Duties, Ticketing – open tickets are basic (connecting computers to network, install software, setting up users/laptops, troubleshooting, etc.)
- Imaging/Deploying New Machines
- Setting Up New Users/Computers
- Zoom Conferencing, User Phones
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Job Summary
Contractor
$58k-73k (estimate)
07/03/2024
07/27/2024
roberthalf.com
Menlo Park, CA
>50,000
Related Companies
The job skills required for Help Desk Analyst II include Troubleshooting, Help Desk, Customer Service, Active Directory, Desktop Support, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Analyst II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Analyst II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Analyst II positions, which can be used as a reference in future career path planning. As a Help Desk Analyst II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Analyst II. You can explore the career advancement for a Help Desk Analyst II below and select your interested title to get hiring information.
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