We are offering an exciting opportunity for a Service Desk Manager in Baton Rouge, LA. This role involves the oversight of both on-site and remote team members, with a focus on server and networking support in an enterprise environment. The successful candidate will be adept at using a range of software and systems, including Cloud Technologies, CRM, Database, EO/IR systems, Epic Software, and ServiceNow Platform.Responsibilities:• Oversee the implementation of Electronic Medical Records (EMR) systems, ensuring a smooth transition for all stakeholders.• Manage both on-site and remote team members, ensuring effective communication and collaboration across different locations.• Provide expert server and networking support within an enterprise environment. • Utilize a variety of software and systems, including Cloud Technologies, CRM, Database, EO/IR systems, Epic Software, and ServiceNow Platform.• Monitor and manage system deployments, ensuring they are completed on time and meet the required standards.• Lead and coordinate AB Testing initiatives to optimize system performance.• Manage computer hardware resources and ensure their effective use.• Oversee configuration management tasks to maintain system security and performance.• Ensure all deliverables meet the required quality standards.• Resolve any system-related issues promptly and efficiently