5 Help Desk Technician Jobs in Chandler, AZ
Robert Half is Hiring a Help Desk Technician Near Chandler, AZ
Key Responsibilities
- Technical Support: Provide first and second-level technical support to end-users, addressing hardware and software issues promptly and effectively.
- Troubleshooting: Diagnose and resolve technical problems related to desktops, laptops, printers, mobile devices, and other IT equipment.
- System Administration: Assist in the administration and maintenance of servers, network infrastructure, and other IT systems under the guidance of senior administrators.
- User Management: Manage user accounts, permissions, and access rights across various platforms and applications.
- Documentation: Maintain accurate records of support tickets, resolutions, system configurations, and other relevant documentation.
- Training: Conduct user training sessions and create instructional materials to enhance end-user proficiency with IT systems and tools.
- Security: Assist in implementing and enforcing IT security policies, procedures, and best practices to protect company data and assets.
- Hardware and Software Procurement: Assist in the procurement, deployment, and inventory management of IT hardware and software resources.
- Vendor Coordination: Liaise with external vendors and service providers to resolve technical issues and procure necessary support services.
- Continuous Improvement: Identify opportunities for process improvements, automation, and optimization of IT systems and workflows.
- Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
- 2 years of experience in a help desk or technical support role.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with Active Directory, Group Policy, and basic networking concepts.
- Experience with troubleshooting hardware and software issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Relevant certifications (e.g., CompTIA A , Microsoft Certified: Modern Desktop Administrator Associate) are a plus.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Job Summary
Contractor
$57k-71k (estimate)
05/30/2024
07/18/2024
roberthalf.com
Menlo Park, CA
>50,000
Related Companies
The job skills required for Help Desk Technician include Help Desk, Troubleshooting, Technical Support, Problem Solving, Active Directory, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.
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