Robert Half Technology is searching for an IT Support Technician for a hospitality client! This is a 100% onsite in Redmond, Washington! This is a long-term contract to hire opportunity.

Schedule: Monday-Friday (8-5pm)

Location: Redmond, Washington (100% onsite)

Responsibilities:

• Provides technical support to staff and residents in multiple sites.
• Participates in maintaining user access to network, software, and phone systems.
• Provides training and assistance to computer end-users.
• Image and performs setup of computers, laptops, smart devices, projectors, and other equipment.
• Maintains and troubleshoots phone cabling, telephone extensions, line moves.
• Participates in IT helpdesk ticketing ensuring they are processed and completed efficiently and timely.
• Interfaces with IT staff, service providers, or related technical support services to resolve problems.
• Assists the IT Manager in creating and maintaining IT documentation and maintenance procedures.
• Other duties as assigned.

Requirements:

• 2 years of experience in Desktop Support/IT Support.
• Experience providing remote support for a Citrix environment.
• Expertise with Microsoft Windows OS and MS Office Suite.
• Basic knowledge of network troubleshooting.
• Proficient in AV equipment support.
• Organizational skills
• Customer service experience.

The pay range for this position is $29/hour to $33/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.