35 Patient Service Representative Jobs in Mason, OH
Robert Half is Hiring a Patient Service Representative Near Mason, OH
Join a Growing Team and Make a Difference!
As a Patient Service Representative, you will be the vital link between patients, doctors, pharmacies and insurance providers, ensuring seamless support and assistance. Apply today to be considered for an upcoming role and be part of a team dedicated to improving patient experiences and outcome.
Key Responsibilities:
- Personalized Support : Provide compassionate and personalized support via phone and online portal.
- Insurance Investigations : Dive deep into insurance benefits, coverage, and costs. Help resolve issues related to payments, reimbursements, denials, and appeals.
- Authorization Assistance : Assist with prior authorizations, benefit verification, and medical necessity processes.
- Reimbursement Solutions : Explore alternative reimbursement options and enroll patients in state and federal assistance programs.
- Professional Inquiry Response : Respond promptly and professionally to inquiries from customers, sales reps, and business partners.
- Order Management : Manage orders, track shipments, and maintain accurate records.
- Patient Assistance : Process patient assistance applications efficiently and accurately.
- Additional Tasks : Take on additional tasks and projects to support the team and enhance patient services.
What We Expect from You:
- Benefit Verifications and Authorizations : Skillfully assist with benefit verifications and prior authorizations.
- Healthcare Provider Liaison : Act as the main contact for healthcare providers to obtain patient enrollment and insurance information.
- Adherence to Policies : Learn and follow all company and client policies and procedures.
- Professionalism and Accountability : Maintain a professional demeanor, take accountability for your work, and foster a collaborative attitude.
- Creative Problem-Solving : Use innovative thinking to solve issues and seek help when needed.
- Reliable Attendance : Maintain excellent attendance to support the team and patients effectively.
Qualifications:
Minimum Requirements:
- Education and Experience : High School Diploma with 4 years of experience or Associate’s Degree with 2 years of experience in healthcare.
- Skills : Excellent communication, multitasking abilities, positive attitude, detail-oriented, independent yet a team player, and ability to thrive in a fast-paced, metric-driven environment.
- Computer Proficiency : Proficient in Microsoft Word, Excel, and PowerPoint.
Preferred Qualifications:
- Experience in medical customer service or call centers.
- Background in patient assistance, reimbursement, or pharmacy benefit management.
- Knowledge of medical billing and coding as well as EOBs.
Why Join Us?
- Impactful Work : Help patients navigate the complexities of healthcare benefits and support their journey towards better health.
- Dynamic Environment : Work in a fast-paced and collaborative setting with a supportive team.
- Career Growth : Opportunities for professional development and career advancement in the healthcare industry.
Become a crucial part of our mission to deliver exceptional patient services. Apply today and start making a difference!
Job Summary
Full Time
$41k-55k (estimate)
06/22/2024
07/11/2024
roberthalf.com
Menlo Park, CA
>50,000
Related Companies
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
