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Robert Half
Beverly, CA | Contractor
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$44k-56k (estimate)
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Path-Arc
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Remote Customer Service Representative
Robert Half Beverly, CA
$43k-54k (estimate)
Contractor 2 Weeks Ago
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Robert Half is Hiring a Remote Remote Customer Service Representative

DescriptionWe are seeking a detail-oriented Customer Service Representative for a six-month contract that could extend. You will be required to work onsite for the first two weeks to train, then you may work fully remotely. The hours are Monday through Friday 9-3. This role is vital in maintaining customer satisfaction and loyalty by providing exceptional service. You will be responsible for answering inbound calls, managing customer service inquiries, executing data entry tasks, and providing a positive experience.
Responsibilities
  • Handle inbound and outbound calls in a timely and professional manner
  • Provide exceptional customer service to enhance customer satisfaction and loyalty
  • Efficiently carry out data entry tasks and order entry operations
  • Utilize Microsoft Excel and Microsoft Word to manage and organize data
  • Maintain accurate customer records and update them as necessary
  • Respond to email correspondence professionally and promptly
  • Schedule appointments according to customer needs and preferences
  • Resolve customer credit inquiries and manage credit applications
  • Monitor customer credit accounts and take appropriate action for delinquent payments
  • Collaborate with team members to improve overall customer service delivery.
Requirements
  • Proficiency in Microsoft Excel and Microsoft Word
  • Experience in a Call Center Customer Service environment
  • Ability to handle Inbound and Outbound calls effectively
  • Strong skills in Data Entry and Order Entry
  • Experience in Email Correspondence and customer communication
  • Ability to Schedule Appointments efficiently
  • Exceptional customer service skills and experience
  • Ability to answer inbound calls and address customer queries promptly.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to

Job Summary

JOB TYPE

Contractor

SALARY

$43k-54k (estimate)

POST DATE

06/05/2024

EXPIRATION DATE

06/29/2024

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The following is the career advancement route for Remote Customer Service Representative positions, which can be used as a reference in future career path planning. As a Remote Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Service Representative. You can explore the career advancement for a Remote Customer Service Representative below and select your interested title to get hiring information.

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