3 Sr. Customer Service Representative Jobs in Mendota, MN
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Robert Half is Hiring a Sr. Customer Service Representative Near Mendota, MN
Responsibilities
- Serve as the primary contact for drivers, addressing their concerns and queries promptly.
- Dispatch drivers on various loads, ensuring efficient coordination and tracking.
- Oversee critical shipments, ensuring timely and accurate delivery.
- Act as a liaison between the logistics team and the drivers, facilitating clear and effective communication.
- Provide immediate assistance and resources to drivers in case of accidents or breakdowns.
- Deescalate calls with drivers, providing effective solutions to their problems.
- Coordinate logistics and contribute to effective fleet management.
- Maintain a customer service-oriented approach, fostering positive relationships with drivers.
- Must possess at least 1 year of experience in a Customer Service Representative role or similar.
- Strong competence in Customer Service, demonstrating the ability to manage and respond to different customer needs and concerns.
- Proficient in Data Entry, with the ability to accurately and efficiently process large amounts of information.
- Basic Office Skills are necessary, including organization, multitasking, and administrative abilities.
- Preferred experience in logistics.
- Ability to work overnight shift with hours on a rotating schedule that include:
Week 1 – Sunday, Wednesday, Thursday
Week 2 – Monday, Tuesday, Friday, Saturday
Position 2: Hours – 5:00pm-5:00am
Week 1 – Wednesday, Thursday, Friday
Week 2 – Wednesday, Thursday, Friday, Saturday
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Job Summary
Contractor
$46k-57k (estimate)
06/09/2024
07/03/2024
roberthalf.com
Menlo Park, CA
>50,000
Related Companies
The job skills required for Sr. Customer Service Representative include Customer Service, Customer Support, Data Entry, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Sr. Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sr. Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sr. Customer Service Representative positions, which can be used as a reference in future career path planning. As a Sr. Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sr. Customer Service Representative. You can explore the career advancement for a Sr. Customer Service Representative below and select your interested title to get hiring information.
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