Robert Half is Hiring a Supply Chain Customer Service Near Omaha, NE
DescriptionWe are offering an opportunity for a Supply Chain Customer Service role, based in Omaha, NE United States. This role is pivotal in maintaining the efficiency of our supply chain processes, involving data verification, asset monitoring, and customer support within the industry. This role is a contract to hire employment opportunity, and provides a platform to contribute to the optimization of our supply chain operations. Responsibilities
Engage in initial asset audits and collaborate with division administrators for the preparation and cleaning of asset lists for installation and tracking.
Monitor and verify asset data during installation and throughout the process to maintain accuracy and consistency.
Oversee data cleanliness for asset transfers, sales, and rental terms.
Compare and reconcile data across Systems of Record to ensure alignment with division asset lists.
Identify and address data discrepancies in cooperation with the Optimization and Process Lead.
Track and verify asset numbers and movements post-ingestion in the DSC Front End.
Coordinate installation windows with hardware installation teams.
Manage and resolve any maintenance issues or discrepancies noted during asset installation.
Refine the onboarding process based on lessons learned to enhance efficiency.
Confirm the correct setup of each Division's branches in the JD OPS Center.
Develop Standard Operating Procedures tailored to the needs of the field fleet and agronomy.
Support the field in maximizing the use of JD Op Centre and Ag Logic.
Facilitate User Acceptance Testing and coordinate field testing efforts.