Description

About Reiser 

With more than 60 years of success in the food equipment industry, REISER is recognized worldwide for its high-quality equipment, innovative engineering, and outstanding service and support. Total commitment to our customers is at the core of who we are, making REISER the one supplier that food manufacturers can trust for better, smarter food processing and food packaging solutions and equipment. 

We take great pride in providing the resources our customers need to ensure their success. Our team of talented and passionate professionals works hard, embraces challenges, and is wholeheartedly dedicated to the success of our customers. This customer-centric focus has led to extraordinary growth, and we are now seeking an experienced Electrical Support Service Engineer to support our service department.

If you have strong electrical skills and a strong customer service-oriented personality, we want to hear from you. Our ideal candidate is smart, energetic, hard-working and wants to join a great team.

Our Vision 

• Robert Reiser & Co. will serve the food industry and other selected markets by selling and supporting equipment that provides solutions to customer needs. 
• Every customer contact will result in an improved relationship with that customer. 
• We will continuously strive to strengthen our supplier partnerships. 
• We will encourage our fellow employees to reach their potential. 
• Therefore, we will earn a fair profit and ensure our future. 

Essential Functions: 

As a Project Manager this person will apply project management practices and processes to various Engineering projects that involve multiple pieces of semi-automated or fully automated customized food processing and packaging equipment and takes complete responsibility for its success.

Job Duties may include but are not limited to: 

• Assists sales by helping to define the project requirements by understanding the customer’s needs, determining proper equipment, required line rates, space and utilities, and timeline.
• Assesses and manages risk.
• Manages expectations by setting realistic timelines, communicating project status, milestones, and unexpected difficulties.
• Develops and maintains schedules (design, manufacture, install, FATs)
• Determine internal and external resources needed.
• Manages equipment integration – draws and publishes the lines mechanically and electrically.
• Manages salesmen, Reiser techs, and vendor techs (both Reiser suppliers and outside vendors)
• Manages and disseminates documentation.
• Is a single point of contact for Reiser for project communication both internally and externally.
• Sources and procures equipment.
• Works with our vendors to make sure equipment is properly specified.
• Orchestrates internal and external FAT’s.
• Manages projects through our shops.
• Coordinates changes to standard equipment and assists with setup of equipment ahead of Factory Acceptance Testing.

Requirements

• Bachelor’s degree in engineering (Mechanical or Industrial Engineering preferred).
• Educated in the fundamentals of project management.
• History of managing successful capital equipment projects including equipment from different suppliers.
• Has worked in the food industry and specifically with food production lines (preferred)
• Solid understanding of how machines work/run.
• Professional communication skills both verbal and writing as well as solid presentation skills.
• 2D and 3d CAD experience (Solidworks and AutoCAD Preferred).
• Team Leadership (establishes goals and gets input from others).
• Time Management skills of yourself and others.
• Management – focuses on getting work done against agreed upon requirements/timelines.
• Project management and organizational experience.
• Estimating Experience.
• Planning.
• Negotiation and Influencing skills.

Other Work Environments: 

Example: The job may include conditions such as intense heat, extreme cold, strong odors, and slippery floors.

Physical Demands:

The characteristics described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

While performing duties of this job, individuals would frequently be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk, and hear, and use fingers and hands to feel objects, tools, or controls.

• Must be able to sit for long periods on airplane or in an auto to reach job destinations.
• Must be able to have manual dexterity to operate equipment and tools required on the job.
• Must be able to adjust the controls of a machine or a vehicle quickly and repeatedly to exact positions.
• Must be able to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
• Must occasionally lift and/or move up to 75 lbs.

Other Physical Demands: 

EEO Statement

Robert Reiser & Co., Inc. is an equal opportunity employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, gender identity, citizenship status, genetic information, veteran or disability status, or any other legally protected status.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.