14 Customer Service- Bagger Jobs in Needham, MA
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Roche Bros Supermarkets is Hiring a Customer Service- Bagger Near Needham, MA
This position starts at $15.00 - $17.56 / hour.
- Must be passionate about people and committed to customer service excellence!
- Must be able to work as a team member and interact positively with customers.
- Must possess a high standard of integrity and reliability.
- Successful completion of e-learnings and department training programs.
- Must be able to read, write, speak, and understand English.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
- Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.
- Commit to the “Golden Rule” and work with management and fellow associates to build a strong customer service team.
- Assist customers in unloading their purchases onto the conveyor belt at the checkout (when and if applicable).
- Utilize all the techniques specified in training to properly bag customer orders.
- Carry/push groceries in a shopping cart to the customer’s vehicle, and assist loading groceries into the vehicle (when and if applicable).
- Collect shopping carts from the parking lot and other areas and return them to designated area, being sure to remove flyers and other debris.
- Notify customer service manager or assistant customer service manager of any problems customer inquiries or complaints, potential security problems, shrink problems within the store, perishable overstock at check stand (returns), or any unusual problems or situations.
- Participate actively in controlling shrink (loss of profit), checking the bottom of carriages, shoplifting awareness, associate theft, and perishable overstock control.
- Keep work area clean and neat and replace cleaning and bagging supplies in the checkout lane.
- Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved.
- Other duties as assigned by management.
- Service Clerks may be scheduled as Lot Attendants, with the following requirements
- Proactively providing incredible customer service by offering to assist customers with their grocery purchases.
- Maintaining the appearance and safety of the parking lot, sidewalk, and lobby.
- Ensuring customers have easy access to shopping carts.
- Keeping shopping carts clean and dry, wiping them down in the snow or rain.
- Other duties as assigned by the management team.
Physical DemandsFrequencySitting
0% (N) Never
Carrying up to 50 lbs, pulling up to 250 lbs, climbing, and crawling.
1-33% (O) Occasionally
Lifting up to 50 lbs, bending, balancing, kneeling, reaching at waist or overhead, and smelling.
34-66% (F) Frequently
Standing and walking on a tile, concrete floor or pavement, pushing up to 250 lbs, crouching, handling, fingering, feeling, talking, seeing, and hearing.
67-100% (C) Continuously
Safety Risk FactorsFrequencyLoud noise, slippery or cluttered floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck.
34-66% (F) Frequently
Machines, tools, and equipment utilized Shopping cart, handbasket, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies.
Repetitive Action The continuous movement of the entire body.
Working Conditions Working environment is inside and maybe outside in cold or hot temperatures that may be wet or humid.
Job Summary
Part Time
Retail
$98k-126k (estimate)
06/23/2023
06/15/2024
rochebros.com
MANSFIELD, MA
3,000 - 7,500
1952
GARY PFEIL
$200M - $500M
Retail
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About Roche Bros Supermarkets
At Roche Bros., having you as a happy shopper is our highest ambition! We believe in quality products and a great experience. A better way to shop backed by quality selections of produce, meats, seafood, deli, to-go meals, and health and beauty care products. Roche Bros. commitment to quality, value and superior customer service is shown in every isle. Roche Bros. | Brother's Marketplace is a family owned business, employing more than 4,800 associates in its 21 Roche Bros., Sudbury Farms and Brothers Marketplace stores. Founded in 1952 by brothers Bud and Pat Roche, Roche Bros. | Brothers Mark...etplace has expanded to be one of the largest privately held grocery markets in New England. In addition to Roche Brothers' supermarket format, we opened our new small-concept, Brothers Marketplace, with a focus on fresh local products. We currently have five Brothers Marketplace locations. Our next venture will be opening a new Roche Bros. in Watertown, MA! At www.rochebros.com you can find more information about store locations, catering meals, on-line ordering, delivery, weekly specials, and jobs openings. Check out our careers page for open jobs and ongoing career opportunities. We are hiring, especially with the upcoming 2021 opening of our newest location in Watertown! For any questions regarding available positions, contact our internal recruiter acoletti@rochebros.com.
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